Losing server connection while mining

Time: 00:00-2:00 am GMT
Frequency: 3 times in a couple of hours
World name: Shiva
Character name: Arcana Morghana
NPC name: N/A
Monster name: N/A
Class/Level: Miner/10-15
Party or solo: Solo
In-game time: N/A
Area and coordinates: Horizon Hedge mine (around 25,18)
Steps:
Mining is kind of slow and sometimes it gets slower up to lose the server connection. It happened 3 times in a couple of hours. I understand it might be my network or the server generally speaking, still it is the first time it happened and it happened quite often

We appreciate you taking the time to report this trouble you are having to us. However, since this sounds like something requiring Technical Support rather than a bug report, I will be closing this particular thread. We welcome you to post about this concern in the "Technical Support" forums in order to seek a resolution. Thank you!