Killed Dhorme Chimera, did not get clear, was stuck in instance

Time: September 29, 2013 approx 1900 EST
Frequency: Once
World name: Ridill
Character name: Xaxial Wolfsblood
NPC name: None
Monster name: Dhorme Chimera
Class/Level: 50 Paladin
Party or solo: Party of 8
In-game time: Night time
Area and coordinates: inside the duty for Dhorme Chimera, killed it in the cave
Steps:
1. Engaged Dhorme Chimera (lost ~10 times before we killed it)
2. Successfully killed Dhorme Chimera
3. With little over 15 minutes left on the timer, we got the Duty Cleared message
4. We did not get returned to the game. We became stuck in the instance
5. I submitted a in game report while others tried to log out/log back in
6. no reply from the GM's
7. We were ejected from the duty after sitting there for over 15 minutes and got the message "Duty Failed"
8. returned to outside the cave with dhorme chimera still there waiting for us again.

Note: I say us as it affected the entire 8 man party. Most of use submitted in game reports.


Connection Specs
- Type of internet connection/provider: Cox Communications High Speed Cable internet with 33 Mbps download and 26 Mbps Upload.
- Modem maker/model number: Netgear CG3000D

PC Specs
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz (8 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 03/17/11 16:38:16 Ver: 08.00.15
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 12279.113MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 24556.406MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.473GB SYSTEM_FREEDISC_SPACE 67.136GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 566.340GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 590
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 590
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1488.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2559.574 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.1422
SYSTEM_GRAPHICS_DRIVER_DATE 3/15/2013 1:53:06 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 590
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY5
SYSTEM_GRAPHICS_CHIP GeForce GTX 590
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1488.563 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2559.574 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 900 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.1422
SYSTEM_GRAPHICS_DRIVER_DATE 3/15/2013 1:53:06 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Creative SB X-Fi)
SYSTEM_SOUND_DEVICE_ID {434A22DE-353D-424A-A730-28568E0A417F}
SYSTEM_SOUND_DEVICE_NAME ctaud2k.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.1348
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/8/2010 1:16:24 AM
SYSTEM_SOUND Speakers (Logitech G35 Headset)
SYSTEM_SOUND_DEVICE_ID {CD7EF5BD-1921-46A9-A87B-3DE84C7F6F0E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/12/2013 6:40:58 AM
SYSTEM_SOUND SPDIF Out (Creative SB X-Fi)
SYSTEM_SOUND_DEVICE_ID {E554D912-3EC9-4B9D-B10E-536D23915BD6}
SYSTEM_SOUND_DEVICE_NAME ctaud2k.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.1348
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/8/2010 1:16:24 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9E7BE8C0-EA41-11E1-8001444553540000}
SYSTEM_INPUT_NAME Logitech G35 Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6274A560-2924-11E3-8001444553540000}
SYSTEM_INPUT_NAME Controller (Afterglow Gamepad for Xbox 360)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Gamepad Manufacturer: Afterglow
Gamepad Model Name: PL-3602
Gamepad Part Number: AX.1

Browser Information
- Name and version of the browser currently in-use: Firefox
- Internet Explorer Version: Most recent, i do not use internet explorer so i dont pay attention to the updates