Error 3012

Today around 3:45 cst I logged on for just a second, then logged off to take a nap.

When I woke up I tried to log back in and received the error 3012 saying I was logged into the game, assuming it was a bug or something I went and watched some television.

I logged into the mog station to help a friend find something and noticed I currently have another character online on the Moogle server that I did not create, which I assume is being used to spam for gil websites.

So the question is, can a GM or whatever boot my account off for me? I have changed my passwords to my email and account, and I just can't log in.

How could there not be an option for me to do this on my own? Other games have offered it since they've been out.

Just thinking, I went to my parents house and my account was actually locked until I verified ownership and changed the password, why is the person on my account not required to do the samething