Problems logging in.

Hi everyone. So my boyfriend tried logging on today from his PS3 and the game only gave him the option to go on the JP servers and all of the NA/EU servers were gone and so was his character. It said something along the lines of "Unable to connect to servers." Then when I tried logging onto FF from my computer, everything worked fine, my characters were there, but in the middle of the loading screen a box pops up and says "Connection with the server was lost." and then upon pressing OK, the game closes. Are the servers really down or is there something wrong on our end?

Thanks in advance. :)