My software token just resetted on its own....

I tried to login into Mog station so buy some gametime wich is going to end soon. I opened my software token program by clicking it and it asks for language settings. I press English and then its asks my information what i already did when i first installed it.

I tried to reset password, cant do because i need one-time password.
I tried to remove my one-time password, cant do because i need password whats im "changing".

This whole situation is kinda funny and same time makes me mad :(:mad:

I was able to do this post because the website remembered me.

All working now, got help from support and removed my one-time password so i could reset it on my own :3