Chat Window Issue

I used the search function and came up with nothing.

The issue I'm reporting is a bug with the chat window. Normally the chat window will scroll to the last shout/tell/yell etc received. The issue I'm having is 99% of the time the chat window does not scroll at all solo and party. I can hear the FX when someone sends me a tell and I have to manually scroll down to see what was typed. This is also an issue for instances outside of my FC. When waiting for someone to type something so we can coordinate a plan of attack, the window does not move and I'm waiting for a party members reply. In reality they are waiting on me as they typed what they needed to, but I don't see it unless I manually scroll down and it gets pretty annoying to keep doing that throughout a major fight or instance. I think the only time the chat window works properly is when I zone into a major city and see all the gil spam flooding it.




Time: 12:41 PM CST
Frequency: All the time
World name: Coeurl
Character name: Sanya Litvyak
NPC name: NA
Monster name: NA
Class/Level: 50 BLM/50BRD/35 WHM
Party or solo: Both
In-game time: all the time
Area and coordinates: All zones/instances

EDIT: was tabbed out from 12:38pm to 12:50pm typing this post out and I tabbed back in game to see my chat window had not moved for 12 minutes. Had to manually scroll down again.