FFXIV not starting up - FFXIV has stopped working
When I try to start FFXIV up the message, "FFXIV has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
pops up. I have already uninstalled then reinstalled FFXIV, but received the same message. Any help is much appreciated, and thanks for your time.
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
Operating System Microsoft Windows 7 Home Premium Edition 64bit (build 7600)
Processor Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
Number of Processors Logical Core Count 8 Physical Core Count 4
BIOS Default System BIOS
Language English (Regional Setting: English)
Physical Memory 8151.078MB
Virtual Memory 2047.875MB
Page File 16300.305MB
Storage C:\ Hard Disk Drive Total Disk Space 1386.344GB Free Disk Space 1321.646GB
DirectX Version DirectX 11
Graphic Device(s) ATI Radeon HD 5700 Series
+Device \\.\DISPLAY1
+Chip ATI display adapter (0x68B8)
+Maker ATI Technologies Inc.
+Video Memory 1012.012 MB
+Shared Video Memory 3059.500 MB
+DAC Type Internal DAC(400MHz)
+Display Mode 1600 x 900 (32 bit) (60Hz)
+Driver atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
+Driver Version
+Driver Date
+Driver Language
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) Speakers (Realtek High Definition Audio)
+Device ID {DA510892-EF67-4FB5-9AE4-8F3CC642B959}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.5953
+Driver Language English
+Driver Date 10/6/2009 10:51:22 PM
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Mouse
+Notes Axis 3 Button 3 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Keyboard
+Notes Axis 0 Button 128 Field of View 0
Input Device(s) {D9DD9EF0-1FD5-11E0-8002444553540000}
+Name USB Multimedia Keyboard
+Notes Axis 0 Button 8 Field of View 0
Input Device(s) {D9F45B40-1FD5-11E0-8003444553540000}
+Name USB Multimedia Keyboard
+Notes Axis 0 Button 18 Field of View 0
Input Device(s) {D9F48250-1FD5-11E0-8004444553540000}
+Name USB Multimedia Keyboard
+Notes Axis 0 Button 10 Field of View 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
AMD:CCC-AEMCapturingWindow
Kaspersky Gadget
Technical Support - Post New Thread - Mozilla Firefox
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
ABBYY FineReader 6.0 Sprint
ATI Catalyst Control Center
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop Elements 8.0
Adobe Photoshop.com Inspiration Browser
Adobe Premiere Elements 8.0
Adobe Reader 9.4.4
Apple Application Support
Apple Software Update
Bing Bar
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
Consumer In-Home Service Agreement
D3DX10
Definition update for Microsoft Office 2010 (KB982726)
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Dock
Dell Getting Started Guide
DirectXInstallService
DivX Setup
EMC 10 Content
FINAL FANTASY XIV
Free Audio CD Burner version 1.4.7
Free YouTube to MP3 Converter version 3.9.35.324
GoToAssist 8.0.0.514
Halo 2 for Windows Vista
Inkscape 0.48.1
Intel(R) Control Center
Intel(R) Rapid Storage Technology
Java Auto Updater
Java(TM) 6 Update 24
Junk Mail filter update
Kaspersky Anti-Virus 2011
Lexmark Printable Web
Lexmark Toolbar
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Messenger Companion
Microsoft Games for Windows - LIVE Redistributable
Microsoft Games for Windows Marketplace
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.6.17)
Multimedia Card Reader
QuickTime
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio BackOnTrack
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Easy CD and DVD Burning
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Excel 2010 (KB2466146)
Security Update for Microsoft Office 2010 (KB2289078)
Security Update for Microsoft Office 2010 (KB2289161)
Security Update for Microsoft PowerPoint 2010 (KB2519975)
Security Update for Microsoft Publisher 2010 (KB2409055)
Security Update for Microsoft Word 2010 (KB2345000)
Skins
SmartSound Quicktracks for Premiere Elements 8.0
Sonic CinePlayer Decoder Pack
Topaz Clean 3
Topaz Clean 3 (64-bit)
Uninstall 1.0.0.1
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft Office 2010 (KB2202188)
Update for Microsoft Office 2010 (KB2413186)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft OneNote 2010 (KB2493983)
Update for Microsoft Outlook Social Connector (KB2441641)
VC80CRTRedist - 8.0.50727.4053
VoiceOver Kit
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live Movie Maker
Windows Live PIMT Platform
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
ccc-core-static
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00001140
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe 00001224
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00000D6C
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe 00001094
C:\Program Files (x86)\Lexmark S300-S400 Series\ezprint.exe 00000ED8
C:\Program Files (x86)\Lexmark S300-S400 Series\lxeamon.exe 00000DDC
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE 00001084
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00001654
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe 000008C0
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe 00000F24
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivconfig.exe 000009C4
C:\Program Files (x86)\iTunes\iTunesHelper.exe 00001214