Unable to hand in a quest

ISP:
Virgin Media UK

Type of Internet Connection:
Specify the type of connection. DSL

Internet Connection Speed:
Specify the speed of internet connection.60Mb

Date & Time:
02/10/2013 6:00pm server time
Frequency:

Character Name:Melted Wellington

Which character did the issue occur with?
Warrior : Melted Wellington

Race: Hyur M

World: Anima

Class/Level: Marauder lvl 50


Area and Coordinates: Limsa Lominsa Upper Decks

Party or Solo: Solo

NPC Name:Rashaht Rhiki (Storm Commander)



In-Game Time:

around 6pm

Steps:
i completed the dungeon Dzemael Darkhold for my quest, when i tried to hand it in i was unable to do so, it told me quest complete numerous times but never actually completed it, i tried abandoning it but its now gone back to having to do it all over again which i dont want to do. Could you please fix this for me. Thanks. Lynog

Thank you for posting your concerns about [issue]. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!