PS4 FFXIV Beta Download - System Error 20019

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Originally Posted by OffizzDeapo14

It worked!

Here's how I did it:

1. Delete the game
2. Delete saved data, both on harddrive and the online storage
3. Rebuild Database
a. to do so, turn system off. Hold power button in...keep holding until you hear a second beep. Then connect controller, and "Rebuild Database".
4. Redownload the game

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This worked for me. Thank you so much. Good luck to everyone who is still having troubles.

Quote:

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Originally Posted by OffizzDeapo14

It worked!

Here's how I did it:

1. Delete the game
2. Delete saved data, both on harddrive and the online storage
3. Rebuild Database
a. to do so, turn system off. Hold power button in...keep holding until you hear a second beep. Then connect controller, and "Rebuild Database".
4. Redownload the game

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Tired this step by step but did not work.

Same issue here.
Re-building the database did not help.

Same here. Also tried to rebuild database using the instructions above, didn't help. Really SE, DO SOMETHING! How the fuck are we supposed to try the beta if we can't even get in-game?!

Whats the deal, I've tried atleast 15 times in 2 days thats 155gigs, I will probably have to pay 50$ on data this month. Fix this stupid issue, why always problems? PS3 also had problems and resolved. I wana play the ps4 version not fair that it doesn't work for some people. I've tried everything i am connect threw a cable doesnt work nothing. Nothing works.

#1 They are hiding a hardware issue that certain PS4 consoles are having for Sony.

#2 They have no idea what it is.

#3 They don't care

If it is #2, the least they could do is acknowledge the issue, and say they are looking into it, but they have been completely silent for days now.

A simple reply from SE stating they are aware of the issue and are looking into it would mean a lot to those having the issue. Instead we feel totally ignored and left out.

I have this title set for pre-order for the PS4, but I am now having second thoughts.

I get the same error code 20019 at about 26 percent...

As a sample point, I deleted the game and rebuilt the database as above, downloaded the game again and it worked for me. I tried just rebuilding the database without deleting the game but that did not work.

The only other thing I changed was that I logged in on the web and set up my profile with square-enix.

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Originally Posted by Frostyness

As a sample point, I deleted the game and rebuilt the database as above, downloaded the game again and it worked for me. I tried just rebuilding the database without deleting the game but that did not work.

The only other thing I changed was that I logged in on the web and set up my profile with square-enix.

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What do u mean set up your account on square enix? I've made a new account and used my ps3 account neither worked. What do you mean by set up ur profle

Ok I'm officially PO'd. I've re-downloaded this blasted Beta 4 times now and done everything here suggested but to no avail. WTH SE How do you expect us to beta test for you if we can't even install the damn thing. I figured after 3 days of this bs you might have actually done something about this. :/