Please fix the Store

Clicked 'pay now' and nothing happened, what should I do?

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Originally Posted by Naliee

Hopefully SE learned something for this.

NEVER UNDERESTIMATE POWER OF EU PLAYERS.

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They learned they can still gouge the price, have awful servers and people will still throw money at them. Please look forward to the pre-order code page crashing and eating your key whenever that opens and stays up for 5 minutes.

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Originally Posted by DarthSanguine

Clicked 'pay now' and nothing happened, what should I do?

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Select the payment type from the bottom of the page, then it will highlight the Pay Now button.

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Originally Posted by Crosly

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I'd be keeping an eye on your email to see if the codes weren't delayed, but right now I think Customer Service will be swamped so don't expect a really quick reply.

That aside: SE, once again, when are you going to let Australia buy the physical editions? We can't go through your website, and one of our biggest game retailers has fingered SE as the reason they can't do pre-orders yet as "They've yet to let us know the versions and numbers we can sell" (direct quote from the person I spoke to). It really isn't fair when you've got a nation full of eager players who will feel left out because they have to take the risk on the open internet trying to get something that you've been saying they can get through you, but thanks to your store software, we can't even see.

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Originally Posted by AestaValis

Select the payment type from the bottom of the page, then it will highlight the Pay Now button.

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Yeah, thats what I did. Nothing happened.

I'm getting this error even though my billing/ shipping address is in the UK

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Our products and services displayed on the Store are not available for purchase by individuals outside of the Serviced Countries. Our system indicates that you are outside of the Serviced Countries for this Site.

For more details on what countries are serviced please refer to the Terms of Use.

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Originally Posted by DarthSanguine

Yeah, thats what I did. Nothing happened.

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I had the same problem, weirdly enough, it helped to change browser..

I GOT IT! WOOT! Good luck to everyone still trying! I'm keeping my thumbs up for you.

This is most camping I've done in XIV so far.

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Originally Posted by Kuutamo

just goes to show doesn't it when others can list them for so much cheaper...

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From what little I know, it's standard practice that retailers get around 30% of the price of the game, so yeah, there is a big margin to make discounts. As to why doesn't SE themselves sell the game cheaper too, the most likely reason is that if they did that retailers would refuse to stock the game.

Whatever the reason, SE can shove it where the sun doesn't shine. This CE edition rip off for UK has me so angry.