Please fix the Store

The EU store is down again... this is getting ridiculous SE. You just had TWO days to fix this. If I lose out on my pre-order because of this I'm gonna be more than a little annoyed.

I wonder if their database server is running on a 286. It's the only excuse I can see for this absolute shower of xxxx that keeps happening. It really is unacceptable. I've lost so much time this week with servers going down and the store screwing up. I'm seriously considering if paying every month is worth it.

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Originally Posted by Alberel

The EU store is down again... this is getting ridiculous SE. You just had TWO days to fix this. If I lose out on my pre-order because of this I'm gonna be more than a little annoyed.

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same here this is BLOODY pathetic right now i was on the LAST FREAKING STEP hit to pre-order and the site went down IF i get back there and there out of CE i am going to snap

"the website is experiencing extreme load"

OH, TOTALLY UNEXPECTED.

Same for me. Just confirmed payment on PayPal and then no connection to database. Payment didn't go through. :/

Quote:

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Originally Posted by Rozenblood

I was processing my payment when the store went down, but it did not go through , what a bummer.

Also from twitter.

"Good morning everyone - The website is experiencing extreme load right now.

Hang tight, we're on the case and will let you know more asap!"

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Rookie error, should have logged in and save payment and delivery details before you ordered.
All I had to to do was add to basket, click checkout and then click pay!

Quote:

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Originally Posted by Rozenblood

"Good morning everyone - The website is experiencing extreme load right now.

Hang tight, we're on the case and will let you know more asap!"

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so after 48h, they learn nothing....

also where do you guys found that CE box ? I only found CE PC download

Quote:

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Originally Posted by Rozenblood

I was processing my payment when the store went down, but it did not go through , what a bummer.

Also from twitter.

"Good morning everyone - The website is experiencing extreme load right now.

Hang tight, we're on the case and will let you know more asap!"

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NAW they don't say, i wouldn't expect a STORE OF ONE OF THE LARGEST PLAYERBASES WITH A EXTREAMLY LIMITED SUPLY WOULD BE IN A RUSH TO BUY SOMETHING

my god SE how can you pul such a basic mistake with so meny people =m=

Quote:

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Originally Posted by Rozenblood

I was processing my payment when the store went down, but it did not go through , what a bummer.

Also from twitter.

"Good morning everyone - The website is experiencing extreme load right now.

Hang tight, we're on the case and will let you know more asap!"

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Why don't they bring more servers online, like they boasted they could do with the NA store? Oh that's right, we're just European scrubs... feed us shit, we love it. Angry.

Good morning,
A quick update on the pre-order situation.
We are aware of the issues on the Square Enix Store/Boutique and working to address this as our top priority. We will update as soon as we can.
Thank you for patience.