hacked account

I'll buy their little security token if I ever get my account back. Dunno if it'll be necessary since I changed my password to something really secure that I use nowhere else, but whatever.

After all that server trouble at launch and then this happening, I just want to play the game dudes.

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Originally Posted by cooler989

5 days I can't take it anymore I closed my ticket and I'm just gonna move on all I want to do is play

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How did you cancel your ticket? I just had my account compromised this morning. I was able to change the pw and delete the new toon the seller made. I lost all my gil and shards. I submitted a roll back ticket, but at this point after hearing about how long it is going to take I just want to close the ticket and go back to playing. So, how do you close a ticket, because I cannot seem to find out how you do it?

This is too scary. I changed my password again out of paranoia. I wonder if that will matter..

You don't have to buy the Token. You can download the app for android or Iphone.

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Originally Posted by Lethallin

I'll buy their little security token if I ever get my account back. Dunno if it'll be necessary since I changed my password to something really secure that I use nowhere else, but whatever.

After all that server trouble at launch and then this happening, I just want to play the game dudes.

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lol I just got a email saying I have to wait 48hr (2days) til I can get respond. just amazing......

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Originally Posted by Katixia

My husband still hasn't gotten his account back and he called on Monday. The worst part? SE banned him from the forums for a week because he said that he thought the leak came from their forums. They continue their string of just awful customer servers. Why, I mean, WHY would anyone give these people money???

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i got banned from the forums because i had "SE has the worst customer support imaginable" in my signature they suspended me from the game and forums for 2 weeks because its "posting seeking to damage or disparge Square Enix,the forum,Final Fantasy XI or others"

SE couldnt take the true negative criticism so i filed an FTC complaint about my ban even had the vague email they sent me and fowarded that over aswell as screengrabs of the posts,email and their twitter replies that was very anti american and prejudicial so hopefully they get fined by the federal trade commision and learn from their insensitivity and intolerance

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Originally Posted by animapain

How are so many people getting hacked all of the sudden.

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Because the people who are getting hacked do not want to pay 9.99 for a security token which would prevent any accounts from being hacked in the first place. Or have the token and don't want to use it until its too late.

They are all saying "i do not need the token my account will never get hacked and then they get hacked" and now they lose who know how much stuff from their characters and bank or retainers.

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Originally Posted by Katixia

My husband still hasn't gotten his account back and he called on Monday. The worst part? SE banned him from the forums for a week because he said that he thought the leak came from their forums. They continue their string of just awful customer servers. Why, I mean, WHY would anyone give these people money???

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Here is the reason behind People getting hacked its called a "Keylogger" it comes from going to sites you should not be going to or downloading files from p2p or 3rd party companies.

Why would you choose to not use the security token on your accnt rather than go through this it costs an extra 10.00 or its free if you bought the ce edition of the game and even when its free i see people choose to not use it so unless you have a super power firewall you are more likely to get hacked. when you could have prevented it in teh first place.. and lets get something straight antivirus is not a firewall even if it says it has a firewall with the software its the bare minimum of one and your service provider provided firewall is just as crappy as teh one with antivirus this is why its so easy for these accounts to get hacked.

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Originally Posted by cooler989

I started this thread and I'm on ps3 lol

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Isnt your ff14 account registered to your psn id
If so how did they get your psn id

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Originally Posted by Jayplex

I highly doubt that a security breach has happened with SE because if there was I am pretty sure they would catch it and have to make a big announcement about us changing passwords and such.

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They did put out a message on the launcher some days ago...they blamed it on other security breaches for other online services...im sure it was them covering there asses though.