Requesting a free month. Please?

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Originally Posted by MonsieurMoodle

I'm done feeding the troll.

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https://media.giphy.com/media/fH9Lpz...3z2R/giphy.gif

You are the one trolling, sir.

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Originally Posted by MonsieurMoodle

I'm done feeding the troll.

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If you don't want people to come here and criticize your statements, then perhaps maybe you shouldn't post them on a public avenue...or learn that not everyone having opinions that you disagree with or counterpoints to your own are trolls either.

This isn't a anti-criticism safe zone.

Freedom of speech does not mean freedom from response or consequence. If you're looking for an echo chamber you can set up a discord server and make it invite-only. Meanwhile, "getting the last word" by calling someone a white knight or troll (neither of which of those definitions are being used correctly) isn't really going to get anybody to stop talking about it, they're just going to know that you can't carry the conversation any longer without an insult.

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Originally Posted by Theodric

Very little will likely happen, unfortunately.

MMO's are lagging behind when it comes to customer care and public relations. Last month I ordered some items from a luxury supermarket so I could host a dinner party. A couple of the items were not in stock and the terms of service stated that they would be replaced with something equivalent to their value and as similar as possible to the original product. When I went to the store to pick up my order they had replaced things sufficiently, yet they apologised and also threw in a free bottle of wine and a box of chocolates as compensation. They didn't need to do it, yet it was a pleasant gesture.

As far as FFXIV is concerned...service has been interrupted for a great many players. Plans have been disrupted. Progress has been lost. Compensation isn't owed due to the wording of the terms of service but it would be a lovely gesture for an in-game item to be sent to every player as a little 'thank you' for sticking with the game even during turbulent times. It'd do wonders for PR if nothing else.

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The only argument I'll pose against that, is that what you presented was a singular case. What is being requested is blanketed compensation for everyone, and not everyone has been affected the same, and more importantly is too costly to do. So does that mean those who were affected most should receive more compensation? Then that creates the problem of people claiming to have been affected, but weren't. Therefore they'd have to investigate every claim of disrupted service, which would be too costly and take too much time in figuring out who's entitled to what. Which brings us right back to the blanket compensation, which as previously stated is too costly to give up.

Some things can't be guaranteed in digital services due to acts of god and even those that would purposefully disrupt service. It's why as much is stated in the ToS.

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Originally Posted by InkstainedGwyn

they're just going to know that you can't carry the conversation any longer without an insult.

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I get your view, and it does feel like people are asking for it, so I'll just ignore it for now. I'm not into the harrassing stuff.

Did you not see the other thread that got nuked by the mods? Seems like a bad idea to start another thread when the same topic.

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Originally Posted by spf1200

Did you not see the other thread that got nuked by the mods? Seems like a bad idea to start another thread when the same topic.

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While both threads are equally idiotic, this one actually predates the one that got nuked. It just fell off the front page when the "discussion" in that other one heated up.

Yea I kinda went overboard and became very childish but I could see nothing was ever getting through to the OP of that thread no matter how many better people were explaining to them why what they were asking for was unreasonable and what SE can and can't do. I am glad the moderators saw fit to get rid of that thread.
You have every right to complain when something upsets you but you can't expect compensation when it's completely out of their control.
Asking for something more reasonable is far better the outrageous. You wouldn't go to a store and demand a free bottle of wine because the crackers you wanted in order didn't show up on the delivery for said store asking for replacement crackers is much better

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Originally Posted by Paladinleeds

I'm actually hoping SE refuses to give a token of goodwill, and actually punishes those who have demanded it. Petty? Sure. But I think it's the only way these people are going to be quiet and accept that demanding free stuff isn't the right way to go.

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Given this isn't the first time we've had these issues, nor will they be the last, nothing will be given. I don't know the cause of these rounds of attacks, but if it was a person, or group of people, looking to specifically target FFXIV to gain free things, they'd only be positively rewarded for their efforts.

If SE were inclined to give any type of handouts, though, I'd simply ask for a fully capped week of tomestones of genesis at the start of a fresh week. Just a heads-up on the front page to make sure it won't push you over the hard-cap limit would be a pleasant gesture. Something humble.

I had to re-install the game at one point due to the launch window being bugged out after an update. For a month i had issues with the unable to download patch... error and after multiple times trying to re-download and trying various things and told SE about this, yeah i never got anything
Point is good luck, i have yet to see anyone get any time compensation. DDOS is a different matter, many are affected and not sure what can be done