Request for information: ISPs and P2P throttling

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Originally Posted by june23

This issue went away for 3 days after the major patch. It then came back. Unplayable. Connection is still unstable at all time of the day. Now I am getting more 90000 error than before.

http://i271.photobucket.com/albums/j...nine/ffxiv.png

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Having the same results as you, but with Brighthouse

ISP: Xfinity/Comcast
Location: Washington, United States
Frequency/Time: Constantly

- Comcast
- Shreveport, LA
- Lately (since Saturday) all times
Thought the problem was fixed after the update. However, problems with 90000 (constant problems) suggest otherwise

ISP: Telmex
Country: Mèxico
Time of occurrence: Always
Modem reset and no throttling advise from isp

SE give a specific response to this. People stop playing this game with them and demand action, it's not the ISP's, it's them.

ISP: TeliaSonera
Location: Finland
Frequency: after 30 minutes to 1 hour the game stops responding.

I've been working with my ISP (Time Warner Cable) since FFXIV release. I get disconnected usually about 30min to 1hr (some days it is worse, like today).

One of the tests I did was to tracert to the FFXIV server. I then ping'd the first IP past my gateway (a TWC internal IP). Whenever I disconnect from the game (90000) I see about 1-4 "request timed out" in the command log. Which makes me think it is an ISP issue. But! I ran this test while connected to the game server for about 12 hours. I lost about 1.5% of packets. However, after I shut down the game, I lose about 0.2% of packets. Not sure what is up with that...

Another thing, in FFXI, when your connection was spotty, you'd go "LD/redball" for 60 seconds before the game server would kick you. Here in FFXIV? Seems like it is 1-2 seconds before disconnect. Quick patch on their end would be to extend the "disconnect timer."

- Name of ISP
- Country of Residence
- When does the problem occur (always, only during specific times?)
- Reference number from your ISP, if you raised this matter with them

NBS Maxiis (Contact: 888-994-8823 :: http://www.nbson.com/contact.html )
United States
During Instanced Duties - 90k - Somewhat random, but always during duties (time range of 1-20 minutes typically I get DCed)
No Ticket number from ISP.

Time Warner Cable
Ohio, US
Always

Charter Communications
United States
Intermittently (Especially in heavily congested areas such as the Odin and Behemoth FATES)