Runtime Error

I too am hopeful for a response from SE on this issue. it is very annoying to have the sound cut in and out, super lag, and most startling, the sudden fall through seemingly solid footing! then to top it off to be disconnected with this r6025 error.
some others have touched on this and I have to agree that it seems to be at time of heavy congestion. For the only time this happens to me is when there is a queue for the server I play in. during low volume times my game runs well. good fps on high graphics settings for hours.
We all understand that MMO's have growing pains and are willing to be patient with that. However the lack of recognition on this and other issues is troubling. Just look at the Being Addressed/Currently Reviewing section on these forums, and the only topic is new character creation.

Yeah I think it's due to heavy congestion as well. Typically for me it tends to happen in LL

I've had this happen a couple of times today, although it's the first time I've ever seen this error.

bump, happens to me about 3 times a day everyday ... getting realll pissed

Ive had it randomly and in random places whilst out exploring, never in a dungeon tho thank the gods, at first falling through the map was kinda funny but when you then have to run half way accross the map to get to the one spot you can get back onto solid land again in limsa it sorta gets annoying....tried all the fix ideas mentioned but nothing sticks for long.

Wouldnt surprise me if the reason they arent commenting is because they dont realise it is a problem....afterall its possible nobody has reported it outside the us/eu servers.

Has also been reported on JP servers.

here

I was getting it twice a day since Beta. I found and downloaded this and haven't had one in over 24 hrs. It's the Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) http://www.microsoft.com/en-us/downl...n.aspx?id=8328 . If you decide to try this, BE SURE to UPDATE it afterwards, restart your computer, then try to play and see how it works. Worked for me so far, hope it works for you too.

Happening to me a few times a day, though luckily all I've been doing is gathering/crafting. I imagine this would be quite annoying during instances...

Crash coming down the stairs from Hustings Strip.

More crashes.

2-15 times a day. Did all their mumbo-jumbo solutions did nothing and was left with a we cant seem to help you.... Try calling again... (cuz the first time I called I got disconnected. and didnt want to fight that again)

Aaaaand more.

Going to keep bumping until we get a reply.

Bumpitty...

I have had the r6025 run error since launch, and seems to only occur when the game is very laggy. I have had the same symptons as many of you; npcs and mobs not loading for minutes, invisible walls, droppping through floor, etc. I have found a solution that has worked for me. I simply exit the game, relaunch, and log back in until I log into a non-laggy game. I have three checks I confirm to determine whether the game will be laggy for that particular login.

1: As soon as I log in, the recommended quest/duty list thing should pop up almost instantaneously.

2: When I switch jobs, it should take only 1 second for my character to show that I've switched into the switched jobs gear.

3: Ride a mount and it should only take 1 second for you and your mount to be displayed.

It may take a several restarts of the game to log into a non-laggy game. It takes me anywhere from a couple tries to 10 tries. This has worked for me 100% of the time. I would like to see if this works for others as well. Although I don't consider this an actual solution to the problem, it is good enough for me to play the game without it crashing. I hope SE fixes it soon.

Well this is beyond a joke at this stage, Thanks SE, but I think I'll pass on this poor example of an ''official'' release lol. Glad I've only paid one sub. Catch up in a few months if I've nothing better to do, maybe your user base will have sorted the problems out for you by then.

Been getting this error ever since i reinstalled after phase 3 and nothing i do seems to help unistall and reinstalled OS and client and still getting this error. Microsoft says it due to codeing error and the program needs to be debugged...

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

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FINAL FANTASY XIV - A Realm Reborn E:\SquareEnix
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Runtime Error - Page 26 - Mozilla Firefox
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Adobe Flash Player 11 ActiveX
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Malwarebytes Anti-Malware version 1.75.0.1300
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000B60
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00000E40
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe 00000D18
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_8_800_168.exe 00000EAC
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000D78

Bumping, keeping it visible.

4 crashes just this morning.

back to back crash,,,got into the game at quarymill...waited 3 minutes for the npc's to spawn..finaly when the level mate guy nevell spawned..right click to get menu took a few more minutes...accepted battlecraft..all 4 that i could grab... went to area where "more than meets the eye" starts...initiated quest.. waited for the mobs to spawn..1 minute 28 seconds after start i get hit my the plant monster that i could not see or target,,pummeled i ran into quarrymill....and died then game crashed...restarted game...entered password..hit play,,then start...character selection..enter world..crash on loading screen.....

this game is no longer fun...it hasnt been for a while..if all i do is crash out of it ....is it wrong that i ask for a refund?

log back in 2 minutes after entering game my quest list appears ....started revisted leve from quarrymil...never saw the mob..it dies somehow ....i fail level never having saw the foraging stag to soothe it... i cant do fate parties with this lag..obviously i do leve quests... cant do dungeons.... something is wrong....it isnt funny... crashed to the same runtime error 5 times .....it really needs fixed...why is it so hard to give us hope that you the developers will at leats acknowledge us that have this error....

i'm sad..angry...frustrated...

at least tell us something..that you will fix it or that you wont fix it... cause if you dont,,,i will demand a refund based on a failure to deliever a working product,,,and go play something else instead of torturing myself here

Been able to play the last couple of days without any problem. good fps, npc's load quickly, and menu's open fast. That was when there was no queue to get on server. even this morning. I log to enjoy a bit of a sunny day. come back on to play before dinner. Server is full message. players in queue 4 or whatever it was, so I wait. got on server all the usual problems. Laggy game play. npc's take minutes to load. you know the signs. then I get the r6025 error message after playing for 10 minutes or so.
Has anyone else noticed this happening with the queue to got on your server?

Same problem, seems to happen when changing areas or walking in crowded places. So everywhere. Shit sucks, SE is not the type to respond to some bugs. It make just be serendipitously fixed come 2.1 (I hope).

I just posted this on another forum but it seems to be more relevant here.

Quote:

---

Originally Posted by Kittra

I've looked up the C++ R6025 - pure virtual function call error.

My best guess is that it's related to a "bad program" installed on your system. Most forums recommend a complete Windows reinstall, but this was also suggested (I can't vouch for it soooo use at your own risk [EDIT: I'm talking about the utility not the system restore!]): http://www.wiki-errors.com/wiki-errors.php?wiki=r6025

Personally I would recommend downloading Advanced SystemCare and running it's utility "Maintain Windows" and "Diagnose System" scans, then just let it fix all the errors.
****Just don't remove anything in it's Security Analyzer section of the scan (it will ask you to check what you want to remove and leaves everything blank by default) because it tends to highlight everything installed on your computer, lol.

---

I can't guarantee this will fix your runtime error as I've never experienced this problem myself, but it's worth a shot. I've trusted Advanced SystemCare to fix the majority of my software related problems for the last 8 years.

Well its another weekend full of 6025's for me again.. I don't get how this doesn't happen at all on the weekdays for me now and instead waits untill Friday and Saturday night.. I never do anything different throughout the whole week, always gathering, crafting, or fishing..

Quote:

---

Originally Posted by Kittra

I just posted this on another forum but it seems to be more relevant here.



I can't guarantee this will fix your runtime error as I've never experienced this problem myself, but it's worth a shot. I've trusted Advanced SystemCare to fix the majority of my software related problems for the last 8 years.

---

the only thing is which bad program...firefox..windows 7 and its stuff...or final fantasy 14:arr..that is all i have on this ssd...i did a wipe and fresh install

just for the hell of it i did this as suggested...let her run..i did not buy the program to register it(have to buy for it to fix anything)

"I've looked up the C++ R6025 - pure virtual function call error.

My best guess is that it's related to a "bad program" installed on your system. Most forums recommend a complete Windows reinstall, but this was also suggested (I can't vouch for it soooo use at your own risk [EDIT: I'm talking about the utility not the system restore!]): http://www.wiki-errors.com/wiki-errors.php?wiki=r6025

Personally I would recommend downloading Advanced SystemCare and running it's utility "Maintain Windows" and "Diagnose System" scans, then just let it fix all the errors.
****Just don't remove anything in it's Security Analyzer section of the scan (it will ask you to check what you want to remove and leaves everything blank by default) because it tends to highlight everything installed on your computer, lol."

ran the program.. started ffxiv..loaded into game... took 6 steps toward the lancers guild in new gridania..and guess what.,..CRASH BOOM BAH...runtime error

how many crashes must be reported before its an issue for square enix to deem worthy enough to fix? my subscription renewel is in 3 days..i'm thinking of just saying i've wasted enough money here buying a game i cant play..i am not renewing

jesus christ,,,,another damn error..i just got back onto the game..ran through the door to the lancers guild and another runtime error..

Quote:

---

Originally Posted by Kittra

I just posted this on another forum but it seems to be more relevant here.



I can't guarantee this will fix your runtime error as I've never experienced this problem myself, but it's worth a shot. I've trusted Advanced SystemCare to fix the majority of my software related problems for the last 8 years.

---

From the few posts I've seen it's usually caused by a bad windows update but after

Re installing FF14 ARR 4 times
Re installed MS C++ twice
Made sure drivers are update and even rolled back drivers
Made sure Windows 7 is updated

The only conclusion I can make is there's a corrupt file that's in FF14 ARR on SE end. It can't be window related since people who've bought brand spanking new computers are having the same problem. Knowing SE they aren't gonna fix the problem or it won't be for a good 5 or so months tell they do (I'll be surprised if they do fix it at all) since their ego lately is just absurd they don't want to admit when theirs something wrong with any of their games. I usually get this error 2-3 times a day and it's random, usually caused by teleporting, running through an area that takes awhile to load or has lots of spamming. I love FF14 ARR but as my free time is coming closer to expire I'm seriously having doubts of paying a monthly fee for a game that crashes so much.

another runtime error after getting to lower lominsa crystal.. clicked crystal to port to aftcastle and another runtime error

and then i teleported to dragonhead after many attempts to stay in the game.. hit exit from tthe system menu and guest what,...crashed while trying to leave the game...unistalling/reinstalling.. if it doesnt work tommorow..i quit...i am not paying for a game i can not play cause square enix refuses to acknowledge this mess

I thought I had a virus of some sort on my home network .. this was driving me mad.. both my Med grade rig and my Max top end rig were suffering this issue.. 8(

Hit me again.

This is it:
Microsoft Visual C++ Runtime Library
Runtime error!!
Propgram: C:\ Program files (x86)\s...

R6025
-pure virtual function call

And this is WHAT it is;

Description of the R6025 run-time error in Visual C++



Collapse imageCAUSE

This error occurs when your application indirectly calls a pure virtual member function in a context where a call to the function is not valid. In most cases, the compiler detects this and reports the error when building the application. But depending on how your code is written, sometimes the problem is detected only at run-time.

The error occurs when you indirectly call a pure virtual function within the context of a call to the constructor or destructor of an abstract base class. This is illustrated in the sample code below, along with some more description.



SO, this is a programming problem, nothing to do with anyones computer or the internet/network etc..etc...

It is completely illogical that SE has ignored this problem for this long.

The faulting program is detailed in admin logs;

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Exception code: 0x40000015
Fault offset: 0x0085ef81
Faulting process id: 0x4b14
Faulting application start time: 0x01ceb9868375a771
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Report Id: 49cafe73-2581-11e3-b83a-0002762e4d1f

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-09-25T01:24:58.000000000Z" />
<EventRecordID>90805</EventRecordID>
<Channel>Application</Channel>
<Computer>deleted</Computer>
<Security />
</System>
- <EventData>
<Data>ffxiv.exe</Data>
<Data>1.0.0.0</Data>
<Data>522f769d</Data>
<Data>ffxiv.exe</Data>
<Data>1.0.0.0</Data>
<Data>522f769d</Data>
<Data>40000015</Data>
<Data>0085ef81</Data>
<Data>4b14</Data>
<Data>01ceb9868375a771</Data>
<Data>C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe</Data>
<Data>C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe</Data>
<Data>49cafe73-2581-11e3-b83a-0002762e4d1f</Data>
</EventData>
</Event>



So, this cant be cleared up at the user end. Its only done by patching the offending program code.

fix it square enix...its a great game,,,but this is a game breaking issue..and you will loose a lot of players because of it..it has been going on since p4 open beta..and you havent said anything about it..

no response..no answers.. no anything...

i unistalled ffxix:arr..scanned computer for fragments ...restarted computer..scanned for garbage..cleaned system.. ran registry cleaner... checked system... reinstalled ffxix:arr....

i'm trying to be patient and understanding...but look at it from my perspective..i just bought a collectors edition game...found a big error in it...i have been telling the developers of it through the technical forums since before the game was released to public..it is now a month since the release day..and the silence that should be our tech support is not reassuring ...today is your last chance to do something...i run out of days soon..at this rate i wont renew subscription to a broken game

let us know that we havent been wasting our time and energy reporting to you ...acknowledge this error..tell us that you have been listening to us...give those of us that are here reporting free days to be some sort of apology for taking this long to fix it...then fix it...we have tested many many times... its not our machines...we have verified its not directx9,10 or 11..we have verified its not c++ (any of them)...its not our operating system....IT IS SOMETHING IN THE GAME

I find it hard to believe that it's a complete "programming" problem as not "everyone" is having this issue.

I've tried replicating the issue by uninstalling, reinstalling, updating windows, downloading the client online, using the DVD to install the game, installing the game on 7 different PCs (all with different configurations and hardware), installing different provided C++ runtime libraries provided by Microsoft, and I still cannot get this runtime error to show up. *sigh*


My only point with all of this is: Very few people seem to have this issue, SE doesn't seem to know what it is, and I can't replicate it at all for whatever reason.


*EDIT* I will just say that there are a couple bizarre things that happened in 1.0 that I eventually resolved in the most unbelievable ways...
First, I couldn't launch the game at all because it would give me an error (can't remember the code) and after days of messing with it, someone asked if I had an IR receiver on my PC and recommended that I uninstall it if I did... that worked and the game actually launched fine after that.

The next issue was my PC resetting every time I wanted to go to a certain area of the game. I did a system restore and the problem went away... and then it was back again the next morning.
It turns out, Windows was auto updating in the middle of the night with a bugged file that would cause the game to crash at that exact area for whatever reason. I rolled back again and turned off auto updates, I haven't had a problem since, and I will never allow Windows to update itself again (if it's working don't fix it Microsoft!).

reformating computer...first thing will be new win 7 install..on a new 128g ssd,,same as it was..the drive is only a month old..i reinstalled on it new when the game was released..not gonna run updates first...will install commodo icedragon(like firefox) and new invidea driver...then game ..i will runn it till it crashes.. and then give a report..and see what else needs installed..tired of this shit of being told its my computers fault for everything that goes wrong in the world...

what excuses will be made this time i wonder...

Quote:

---

Originally Posted by Kittra

I find it hard to believe that it's a complete "programming" problem as not "everyone" is having this issue.

I've tried replicating the issue by uninstalling, reinstalling, updating windows, downloading the client online, using the DVD to install the game, installing the game on 7 different PCs (all with different configurations and hardware), installing different provided C++ runtime libraries provided by Microsoft, and I still cannot get this runtime error to show up. *sigh*


My only point with all of this is: Very few people seem to have this issue, SE doesn't seem to know what it is, and I can't replicate it at all for whatever reason.

---

Port to Limsa from Coerthas then port again using the atheryte, error happens 100% of the time for me that way.. Run around Limsa for a bit and teleport from the main atheryte to anywhere else I'm sure you'll get this error again.. Any highly congested area will cause this, whether it be farming FATEs, being near a large mass of people while running, or just zoning into a city with lots of people..

I've given up on my main storyline because I can't stand to be in Coerthas.. All I do is mine, fish, and craft; even then I still get these errors.. Weekends are especially bad for me, just being in North Thanalan can give me an error standing still or while mining and 2 FATEs spawn near each other, which happens often.. Think the fact that rendering every single NPC, PC, pets, mobs, and mounts just kills it for me.. My game will even stutter for second every time a FATE spawns in that zone, don't even need to be close to it..

so far so good.. installed win 7 on a newly formated harddrive....drive is 128g samsung ssd...installing latest nvidia drivers 327 for notebook....figured i would describe exactly what i have done..so we can have answers no one seems to have...how far would you go for a game.. i just wiped 160 ther games off my computer for this one game.. just to validate a point..

just caught i had installed win7x32 instaed of x64 reformating to reinstall 7x64..go ahead and laugh..i did