If You're Having DirectX 11 Crash Issues, REPLY TO THIS!

The same is happening to me.

Everything worked fine before I went to Limsa to accept the Moonfire Faire Quest.
Tp'd to Limsa, took the Aetherite to the Aftcastle and since then I can't log in. The game keeps crashing in the loading screen.
https://cdn.discordapp.com/attachmen...66/unknown.png

Quote:

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Originally Posted by Whuysminame2020

Dx 11 error fixed by: Downloading Visual C++ Redistributable
(Note: At :cool:My Fix:cool: which is at the bottom of the post, I recommend trying that before reading my rambles.;) Who knows, the issue might be as easy as you've thought!)

I'll begin with my incredible journey (A.k.a: Warrior of 1100002). So, I had this error since running Final Fantasy XIV with Windows 10 and had to deal with 1100002 (Savage) IN PF:

1. "Basic" formatting for Windows 10 (Under Settings>Update & Security>Recovery>Reset this PC).

2. Updating Drivers "WITH" (Search Automatically for Drivers). I did that, which most people knows, by: (⊞ +X>Device Manager>Right click all drivers>Update Drivers).

3. I tried MANUALLY update drivers, I followed this guide: https://www.lifewire.com/how-to-update-drivers-in-windows-2619214

4. Typing "cmd" in search bar, run as adminstrator. In the command prompt window, typed: "sfc /scannow" (Note: without quotation marks.)

5. Typing "cmd" in search bar, run as adminstrator. In the command prompt window, typed: "DISM.exe /Online /Cleanup-image /Restorehealth" (Note: without quotation marks.)

6. Typing "dxdiag" in search bar, run as adminstrator. (Note: For searching any corrupted "CORE" .dll files, which I'm sure is NOT the problem for most people.)

7. After resetting, I tried to change the compatibility mode of "ALL" Square Enix Application Folders (ffxiv, ffxiv_dx11, ffxivboot, ffxivconfig, ffxiv launcher, ffxivupdater) to Windows 8.

8. Also, I went to (My Documents>FINAL FANTASY XIV>A Realm Reborn>FFXIV) and changing "Screen Mode" to value of 2. (Note: It changes the startup screen mode as "Borderless Windows". Which I have found that fatal dx errors crash less often in that screen mode.)

9. Tried underclocking with MSI Afterburner, which caused the game to be Microsoft PowerPoint..:rolleyes:

And then, guess what? It crashed again! Woohoo!

I finally decided to do a full wipe for my PC. (Note: Please be extremely careful when attempting the steps below as u cannot retrieve any files in any "conventional" way. If done incorrectly, worse case scenario is you can't use your PC and sending to an expert. :rolleyes:)

1. I installed a program that wipes ALMOST every piece of software in my PC (DBAN). By following this guide: https://home.bt.com/tech-gadgets/computing/windows-10/how-to-wipe-your-pc-with-windows-10-11364002707321

2. Reinstalled Windows 10 with a OS boot drive. Did the nessesary updates etc. By following this youtube video guide: https://www.youtube.com/watch?v=RYYoCXh2gtw

:cool:My Fix:cool:

3. Installed Visual C++ Redistributable. (Note: Yes, I know. This fix has been mentioned for so long. But I was confused about which version to download or its legitimacy.)

Link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

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So I just did a Windows Recovery for my gaming laptop in hoping it'll help with the DirectX Error 11000002 problem along with some others like the scanning, cleanup, and the C++ Redistributable installing. But I never did bother with underclocking since it's a gaming laptop I use, and I don't want to damage the driver (Nvidia GTX 980M) without knowing what to do.

I've been having the same problem ever since I completed the first quest in the moonfire faire event. The DX11 error messages and everything.

Update: I tried installing the C++ runtime as suggested and the game managed to run for all of 5 minutes before crashing again with a bunch of ffxiv_dx11.exe errors.

Update 2: I logged into a different character in another zone and after 40 mins have not had any errors.

Still having it, nothing helps.

Having the same issues, and I'm also playing this game for like more than 300 hours, that's the first time I'm having issues playing ffxiv (exept the famous 90002 error or so).

Weirdly, it comes just after the famous 5.3 update ... Every other game I play works, only having issues playing ffxiv, so it's not due to my graphics or whatever.

Please solve the problem soon enough, I'm enjoying sooo much paying for a game I can't play... :)

https://media.discordapp.net/attachm...571&height=883

Lmao.

crashed for me at least 20 times today. cant even get to the character selection portion

I tried again after the hotfix that apparently went out and was fine for 20 minutes then I teleported to Lakeland and the crash is back

Good to know i'm not the only one..I've been crashing a lot this day..idk what to do anymore..xD

I just replaced my gpu driver for like 15 times..that's the most gpu driver rollback i did in my entire life and this fatal direct x has been going on for awhile. Please fix this. Game is totally unplayable after 5.3. I had this errors way back and idk what causes it. I was able to play for hours yesterday, but today is just worst..

I keep crashing, before this patch I never had an issue but I can't even get in before my game crashes. Started to crash as soon as I loaded into Golden Saucer.

I'm getting the dx11 errors, too, and have just since the patch. Game was fine before 5.3. Currently stuck and unable to log in at the Moonfire Faire. Crashes/errors seem to occur most when teleporting from a less populated area to a more densely populated area (from Foundation to Firmament, from Kholusia to Eulmore, from squadron barracks to Old Gridania) or when it starts to rain in a densely populated area (Moonfire Faire, Crystarium).

My game has been having issues with crashing since downloading patch 5.3. Just randomly cuts to desktop without any error messages. Never had this issue before and I thought it was possibly my GPU, but no other game is having issues.

That's not tied to the size of population. I logged out in Dravanian Forelands (i'm pretty sure it's not a very populated zone) before the update. And since then, i was unable to connect. Every time i try to get to the character selection, the game crash with DX11 error messages.

And since the game has a "fatal DX error" when i try with DX9 instead of DX11, i've already lost three days. That really kills the hype.

Progress was made (I guess)!

Now I don't have 4 error messages... I have 5! And the middle one is different from the others!
https://i.imgur.com/QLXzf3q.png

Please fix it :(

having this happen to me too. crashed twice in ghimlyt dark last night and i just had a crash in holminster switch; before that, i kept crashing in an MSQ cutscene; and before THAT, i kept crashing every time i tried to teleport to the firmament on patch day.

ive reinstalled the game twice, deleted and reinstalled the patch 4 times, updated windows, installed the dx11 runtimes twice, ran the game on dx9, and have repeatedly messed with the FPS caps and graphics settings. reinstalling the patch seemed to be working for about an hour before the game would crash again.

the dx11 errors are the same each time. these are the ones i'm getting:

An unexpected error has occurred. Exiting FINAL FANTASY XIV.

ffxiv_dx11.exe+ 134962D
ffxiv_dx11.exe+ 619BC
ffxiv_dx11.exe+ 60043
ffxiv_dx11.exe+ 12970F0
ffxiv_dx11.exe+ 129879F
ffxiv_dx11.exe+ 129B255
ffxiv_dx11.exe+ 45D0AC
ffxiv_dx11.exe+ 191B32

getting sad because i just wanna play the game it's so good!!!!!! :-(

I've been playing this game since ARR beta. I don't think I had even crashed a single time until patch 5.3. These first couple days since the patch I've been crashing multiple times a day. In different cutscenes, in raids and dungeons, and at my glamour dresser. It never gives me an error message. The game has basically become unplayable for me. I have a high end pc and basically nothing about my setup has changed in at least a year. All that changed was they released patch 5.3 and I went from the game running flawlessly to crashing nonstop. Not sure what to do considering it looks like this issue has been going on for months for some very unlucky people. I've easily put thousands into the game at this point, and now that I can't reliably run a raid without crashing I can't really play at all. Based on the age of this thread it doesn't look like they've even recognized that there is a problem.

5.3 has made the game unplayable for me too, I'm getting constant dx11 errors. Sometimes I can play for about two minutes before the game crashes, other times it's barely 10 seconds. Aaaah
https://i.imgur.com/lU6zmFW.png

Same as above. It seems to happen to me most when I'm teleporting from the first to the source and vice versa. And after that it takes me 3 or 4 attempts to actually get into the game after the loading screen.

Same situation as some other people, game running perfectly fine before 5.3, but now if I go to certain town, it will crash with dx11 error.

https://www.youtube.com/watch?v=JH70WVgE0Ag&t=23s thi guy here fixed all of my problems..

I am having the crash occur frequently as well

TL;DR:

At least i found a solution for myself.
I have to Disable SMT (in BIOS) or the game will Crash every 3-30minutes.

Longer Version
My System:
ASUS Prime X470-Pro | Ryzen 5 3600 | 32GB Crucial Ballistix Sport LT | EVGA Nvidia 1080 SC | X-STAR DP2710 | Samsung 970 EVO 500GB M2 | Windows 10 Pro

Starting with 5.0 the Game Crashed from time to time, took a break and Came Back Around 5.2 and the Crashing got worse.
With the Release of 5.3 it became unbearable and the game Crashed anywhere between 3 and 30 Minutes.

What i tried:
Clean Install of Windows 10 and even tried the Insider Build, no luck.
Almost 10 Different Nvidia Drivers even some from 2018, no luck
Downclocking the CPU/GPU/Ram, no luck
Unplugging everything non essential, no luck
Disable Defender Real Time Protection and exclude the FF14 from the Scan, no luck
Changing Install Location of FF14 (3 Differrent SSDs), no luck
Deleting the FF14 Folder unter my Documents, no luck
ReDownloading the Client multiple times, no luck

Today i disabled SMT (equivalent would be HyperThreading on Intel) and the Crashing just stopped.
Played for a couple of Hours without a hitch, so i decided to Validate it and ReEnabled SMT, within minutes the Game Crashed again and again and again.
So i disabled SMT again and played 2 Hours without a crash.

btw FF14 is the Only Game that Crashes, every other Game, Rendering Software, Coding IDE, Video Encoder and so on works without a any problems on my System.

I hope someone will give it a try and disables SMT (or HT on Intel) so we can finally figure out the cause of the constant crashing

Same crash since friday night, I had to reinstall the game at least 4 times this week-end just to do the MSQ. I thought it was finally over yesterday evening but the crash keep going this morning. My drivers have the last update, I don't have any OC in my Bios, last update of MS is installed... Don't know what to do next but keep reinstalling I guess.

Still no solutions work. I have now cancelled my subscription. Guess I wont be playing ever again

I'm having the same dx11 errors issues not sure what it is, it's been a issue a few times already all drivers are up to date.

ffxiv_dx11.exe+59093
ffxiv_dx11.exe+4C7582
ffxiv_dx11.exe+CC6D73
ffxiv_dx11.exe+4F0ABE
ffxiv_dx11.exe+4F3C8B
ffxiv_dx11.exe+4F3DE5
ffxiv_dx11.exe+4FA50A
ffxiv_dx11.exe+4FD08CA

Quote:

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Originally Posted by KenshiHH

TL;DR:

At least i found a solution for myself.
I have to Disable SMT (in BIOS) or the game will Crash every 3-30minutes.

Longer Version
My System:
ASUS Prime X470-Pro | Ryzen 5 3600 | 32GB Crucial Ballistix Sport LT | EVGA Nvidia 1080 SC | X-STAR DP2710 | Samsung 970 EVO 500GB M2 | Windows 10 Pro

Starting with 5.0 the Game Crashed from time to time, took a break and Came Back Around 5.2 and the Crashing got worse.
With the Release of 5.3 it became unbearable and the game Crashed anywhere between 3 and 30 Minutes.

What i tried:
Clean Install of Windows 10 and even tried the Insider Build, no luck.
Almost 10 Different Nvidia Drivers even some from 2018, no luck
Downclocking the CPU/GPU/Ram, no luck
Unplugging everything non essential, no luck
Disable Defender Real Time Protection and exclude the FF14 from the Scan, no luck
Changing Install Location of FF14 (3 Differrent SSDs), no luck
Deleting the FF14 Folder unter my Documents, no luck
ReDownloading the Client multiple times, no luck

Today i disabled SMT (equivalent would be HyperThreading on Intel) and the Crashing just stopped.
Played for a couple of Hours without a hitch, so i decided to Validate it and ReEnabled SMT, within minutes the Game Crashed again and again and again.
So i disabled SMT again and played 2 Hours without a crash.

btw FF14 is the Only Game that Crashes, every other Game, Rendering Software, Coding IDE, Video Encoder and so on works without a any problems on my System.

I hope someone will give it a try and disables SMT (or HT on Intel) so we can finally figure out the cause of the constant crashing

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So will this work for Intel CPU's Disabling Hyperthreading? Has anyone else tried it on their system?

Give it a try an report back if it helps :)
Got am AMD so i cant test if it helps with an Intel CPU, i don't even know if this helps other AMD users.

Played the Whole day (about 8 hours) without a crash, re enabled SMT in the BIOS and it only took 4 Minutes being in Limsa to Crash again.
At least on my System i'm now 100% Sure that SMT is the problem(every other application/game else works just fine with SMT enabled, its only FF that's crashing)

Starting to get random crashes myself DirectX Fatal Error 110000002. Only way to stop it is to delete the settings to force FFXIV back to default values but if I turn em up again it happens again. Seems to be only happening recently but still trying to figure out where the problem is.

smt doesnt work you prolly lucky maybe a combo of things you did helped but smt isnt the answer can say that for sure

Add me to this list. I started receiving DirectX Fatal Error 110000002 today. Similar to Raiya I can only get into the game if I force default values.

se just needs to fix there end its sure not my end
they prolly shouldnt even added the patch i tested this on 2 pc's running different hardware and nothing i do for both fixes the problem

hmm really odd pulled out my hp laptop with a intel cpu and hour in no crash yet my other ones i was using had amd 2nd gen and a 3rd gen

Ok, I couldn't see the error when my game would crash on fullscreen. I switched to borderless windowed though and now I can see it is in fact the directx 110000002 error. I had never gotten it before patch 5.3, now I'm getting it multiple times a day.

Started getting it yesterday specifically when around the Quicksand so my initial thought is my issue is related to player density somehow. But it does it even on other worlds and other capitals so I doubt that.

Tried changing border type, turned all my video options to their lowest, deleted (actually just moved to a different folder) my My Documents files, disabled Game Mode, Steam Overlay and Discord Overlay. So far nothing seems to help except getting lucky, and even then it only seems to work for a few minutes.

Weirdly enough these crashes don't generate any entries in my Event Viewer so I can't even trace the cause. Only thing I have to go on is it's an error in ffxiv_dx11.exe, KERNEL32.DLL, and ntdll.dll

Having this issue in all of sudden lately. Not sure why but it just happened.

https://cdn.discordapp.com/attachmen...9_02_54_PM.png

Quote:

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Originally Posted by SynValdyn

I had these crashes nearly everyday, sometimes several times a day, for months now and finally seemed to have fixed it (*fingerscrossed*). I'd tried a ton of different things and nothing was working but the last thing I did where it finally stopped crashing was I went into my BIOS. I'd had it set to automatically detect my memory frequency and changed that to put the actual frequency instead of auto. While I was in there I also saw that I had a setting enabled that allowed my CPU to auto overclock and I disabled that (I didn't even realize I had that sort of setting). I did all of that two weeks ago and haven't had a single crash since then. I'm not sure which one fixed the issue but one of them seems to have fixed it as before this the longest I went without a crash was a day. Hopefully that helps someone else!

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Started getting the crashes again after the 5.3 patch, can confirm this worked for me though I just disabled auto CPU overclocking in my BIOS settings and didn't fiddle with memory. Haven't crashed a single time since.

I had the same issue however... I don't understand how I apparently fixed it?

My game would do the same error stuff you all are experiencing but I had the game installed on a Samsung T7 external SSD. Moving it to either the internal HDD I have or internal SSD I have apparently made it not crash anymore. Makes NO sense. Maybe someone else can explain. Should note that I have only tested it out for an hour. But before, I couldn't go 15 minutes without a crash.

Quote:

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Originally Posted by SPHENiO

Having this issue in all of sudden lately. Not sure why but it just happened.

https://cdn.discordapp.com/attachmen...9_02_54_PM.png

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Add me to the list with this same issue.

Well I was able to get the error count cut down to two by updating my Visual C++ install.

Then I made the mistake of switching jobs to Machinist and now I can't even reach character select without getting 5 error boxes.