22.7gb update after relogging?

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Originally Posted by DuranAaron5

I just put it in to see if it would help. I'm way too afraid of deleting the whole app in result that it might give me an even bigger file that includes ARR. I'm always in paranoia every time I play the freaking game now. Anyone else enjoying this download simulator expansion of FFXIV?

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Well I think that the 22.7 gigs is all of the patches from 2.0 till now isn't it? If I had better connection I wouldn't be as afraid tommorow (but I might try it anyway, what could it hurt), but I have the physical copy of stormblood tommorow and I know I have the physical of HW, but i'm pretty sure since storm comes with sb+hw it shoudl have all of the patches up until then as well. So i might try it for science tommorow

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Originally Posted by SaitoHajime

fire the dev team at this point. there is no way that something like this should even be happeneing. 90k, duty instances are one thing but having to redl 2.0-4.0 patches when your ps4 cuts out/gets turned off? tf shit is that. Yoshi been saying sorry since EA hit

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Yeah in reality of things, sorry isn't necessarily good enough. And I want to say it's okay I really do, but again in reality, he shouldn't waste his time saying sorry, instead use that time to find a solution. It's his game and a lot of us are counting on him. I'm still a big fan of his, but I'm not gonna pretend that this isn't frustrating.

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Originally Posted by Neablis

Well I think that the 22.7 gigs is all of the patches from 2.0 till now isn't it? If I had better connection I wouldn't be as afraid tommorow (but I might try it anyway, what could it hurt), but I have the physical copy of stormblood tommorow and I know I have the physical of HW, but i'm pretty sure since storm comes with sb+hw it shoudl have all of the patches up until then as well. So i might try it for science tommorow

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Let me know if it works please. If it does, I wouldn't mind doing the same thing.

Just happened to me today... Won't be able to play today and maybe not tomorrow with my download speed... Hopefully this will get fixed soon so it doesn't happen again.

So is this problem happening to people again after completing the download, signing in with no hiccups, then logging out normally after playing a while? Or is it just isolated to power outages?

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Originally Posted by Klayrewolf

So is this problem happening to people again after completing the download, signing in with no hiccups, then logging out normally after playing a while? Or is it just isolated to power outages?

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seems both

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Originally Posted by static-echos

I am having the same problem. This will be the 3rd time I have had to redownload this. This last time I shut my ps4 off went out to dinner came back and bam 22gb download. like seriously how are we supposed to enjoy the game if we keep having to dowload this

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I will let everyone know what happens when I do a fresh install tommorow, and it is if the PS resets itself in any fashion besides normal shut downs even if you aren't playing stormblood. Which shows it shouldn't be a problem with the files itself, just a problem with the app I think.

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Originally Posted by Klayrewolf

So is this problem happening to people again after completing the download, signing in with no hiccups, then logging out normally after playing a while? Or is it just isolated to power outages?

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I'm kind of curious, myself. As I sent my console to my brother's house, so there's no way around logging out, shutting it all down, and moving it back to my house. He deleted and re downloaded the entire game for me, and it works fine there. So will that clear up the issue for me until there's another power outage, or will it still come back because he had to shutdown completely to bring it back to my house? Can anyone whose done a fresh install confirm that it works properly after that, unless unexpectedly shutdown once more?

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Originally Posted by Neablis

I will let everyone know what happens when I do a fresh install tommorow, and it is if the PS resets itself in any fashion besides normal shut downs even if you aren't playing stormblood. Which shows it shouldn't be a problem with the files itself, just a problem with the app I think.

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its already been done by someone else

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Originally Posted by Soma_Wyrmhart

Conclusion

It is definitely the launcher/downloader. Whenever PS4 goes into 'Recovery/system check up' mode, the launcher derped out and re-download everything as if it is a first time set up, even if there is no data corruption. This didn't happened with previous launchers!

I no longer have this problem anymore because I just switched to PC, but I cannot rest until this problem is fully resolved. While this bug maybe insignificant for people with very high download bandwidth and data cap or living in a place where power outages are rare occurrences, but it is a MAJOR GAME BREAKING BUG for people with slower internet and tighter data cap.

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I just ran my fresh download of ARR only. It tried to installed the 2017.06.09.000001 loader update. I aborted before it could install. So..no Squenix has not updated the loader yet :(

At least Kotaku acknowledged a little bit about the problem. Maybe that'll get SE's look at its own forum. I'm so mad right now.

http://kotaku.com/final-fantasy-xiv-...onn-1796233397

Another "problem" get a answer and this one get nothing... Ok... I'm getting my frustation back...

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Originally Posted by AlyceDetoldev

Another "problem" get a answer and this one get nothing... Ok... I'm getting my frustation back...

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Really seems like they are avoiding the situation maybe because they know they never really found a solution for this problem. Or maybe using this opportunity to have more room in the servers since we can't get in. That's just me thinking out loud without a single optimism left. ):

This is retarded. I had to redownload everything on Thursday because of a glitch in the launcher and I now have to redownload the patches yet again.... third time now for no reason. This is getting ridiculous, none of us should be having to redownload anything that wasn't corrupted in any form. Giant waste of time this launch was. Note I have to sit through 22gb of patches again and probably acknowledge again I bought the expansion and all that. With all the trouble this launch has caused to everyone I think there should be some compensation for our time lost.

So I reported the issue with the launcher bug in FFXIV support center and I finally got a reply from them after 2 days. This is my second time doing this. I shit you not, They literally copy and pasted their response to my first one. What in the world....


"We apologize for any inconvenience. Many users have reported being unable to log into the game. We ask you to try again at a later time as there has been much server congestion recently with the release. We thank you for your patience and continued support"

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Originally Posted by DuranAaron5

So I reported the issue with the launcher bug in FFXIV support center and I finally got a reply from them after 2 days. This is my second time doing this. I shit you not, They literally copy and pasted their response to my first one. What in the world....


"We apologize for any inconvenience. Many users have reported being unable to log into the game. We ask you to try again at a later time as there has been much server congestion recently with the release. We thank you for your patience and continued support"

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This type of error the support never know that to say. They have a script with answers... I know because I had worked on support... Only the staff can tell us someting. =/

It was very difficult to make them see there is a big problem. But... according to Kahuna (SE staff) on Reddit, they are now looking into it.
It would be appreciated if they were more active on their own forum than on Reddit or whatever.

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Originally Posted by SaitoHajime

its already been done by someone else

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Eh, i'm not sure if hes talking about doing the same thing as I am however. I'm talking about deleting everything and just have a fresh instal+stormblood hard disc load up. Not sure if it will make a difference, and probably will still have to download the large patch (hopefully not). But maybe if the launcher is reinstalled will work until the next time it happens and hopefully SE has a fix by then.

*sigh* I got hit with this problem last night after registering SB (PSN version). I've had no issues with EA Fri-Sun except for queues getting in to the server and then out of nowhere - 22GB. I didn't have a power outage and I'm sure that I logged out of the game properly before putting on a DVD for my daughter and turning it off at the plug like I do maybe 50% of the time. When I loaded the PS4 up last night I got the same screen warning me against improper shutdowns and then onto FFXIV. Then I got the 22.7GB DL everyone else appears to be getting. After trying and failing to improve my download speed (capped at 0.3MB/s) I went to reDL the patch but now the size is 19.8GB. I've a sinking feeling that once it gets completed in ~14 hours it'll say the patch couldn't be completed and I'll have to do this all over again.

Still waiting for an official statement on this game breaking error from SE is crazy.

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Originally Posted by Blank88

*sigh* I got hit with this problem last night after registering SB (PSN version). I've had no issues with EA Fri-Sun except for queues getting in to the server and then out of nowhere - 22GB. I didn't have a power outage and I'm sure that I logged out of the game properly before putting on a DVD for my daughter and turning it off at the plug like I do maybe 50% of the time. When I loaded the PS4 up last night I got the same screen warning me against improper shutdowns and then onto FFXIV. Then I got the 22.7GB DL everyone else appears to be getting. After trying and failing to improve my download speed (capped at 0.3MB/s) I went to reDL the patch but now the size is 19.8GB. I've a sinking feeling that once it gets completed in ~14 hours it'll say the patch couldn't be completed and I'll have to do this all over again.

Still waiting for an official statement on this game breaking error from SE is crazy.

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Yeah its so strange that just an impromper shut down would screw with the game launcher when its not even active, but there you go. Even if you are able to dl the patch and get back in still kinda pointless if you have to do it every time a cord comes out or the power flickers.

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Originally Posted by Neablis

Yeah its so strange that just an impromper shut down would screw with the game launcher when its not even active, but there you go. Even if you are able to dl the patch and get back in still kinda pointless if you have to do it every time a cord comes out or the power flickers.

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And Square Enix were sending out notes that this and that are fixed, how could they possibly miss an entire forum with several people complaining about this monstrous bug. Unbelievable. Goes to show how much they test shit out on the consoles. Good job.

Like I can probably understand how the bug slipped through, the previous versions had no issues with the launcher and forcing a reinstall. And its probably difficult to find the line of code that is causing the launcher to go crazy, so I sympathize a little in that regard. I just wish someone would give us some kind of update or at least post in the thread they are looking at it instead of having to be linked to a reddit thread with a vague promise they pushed a little harder on this subject.

I finished my download, after 8 hours... I'm not gonna turn my ps4 on, because even if im not playing, if there is a power outage, the game corrupts itself again... I'm very angry at this... I lost 5 days of playing and fell like i had throw money away, cause I will not get this 4 days of sub back...

This just happened to me as well, it's going to take me over a day to download this. I'm considering quitting the game honestly with all the issues this launch has had.

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Originally Posted by SMNmaGiC

This just happened to me as well, it's going to take me over a day to download this. I'm considering quitting the game honestly with all the issues this launch has had.

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I don't want to go as far as quitting the game but I do see where you're coming from. My patch will probably be up after 10 hours and I hope we get some kind of compensation for this, because it's extremely frustrating that people were having this issue from the start of the launch and they have not even addresed it. The only post I've seen that talks about this issue is that one on reddit and this doesnt really do it for me.

Can we change this thread name with huge bold letters "MAJOR GAME BREAKING BUG". Early access? Early access my butt, more like early download-again-whatever-it-happen. Also our subcriptions are burning everyday as long as this problem still alive.

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Originally Posted by ShinOrpheus26

Can we change this thread name with huge bold letters "MAJOR GAME BREAKING BUG". Early access? Early access my butt, more like early download-again-whatever-it-happen. Also our subcriptions are burning everyday as long as this problem still alive.

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That wouldn't help, it was obvious from the reply on reddit that someone from SE has read this forum thread as they provided a link to it. In my experience, if you want a big companies attention you have to hit them where it matters to them, their wallet. If enough PS4 players flood customer service with demands that our monthyly subscription fees be refunded...that MAY get their attention...

Just happened to me again..

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Originally Posted by Neablis

Eh, i'm not sure if hes talking about doing the same thing as I am however. I'm talking about deleting everything and just have a fresh instal+stormblood hard disc load up. Not sure if it will make a difference, and probably will still have to download the large patch (hopefully not). But maybe if the launcher is reinstalled will work until the next time it happens and hopefully SE has a fix by then.

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And I can tell you it won't work I've already done a fresh install

22Gb again :(

They gave an update in the reddit forum about the situation but they gave no real accomplishments. Only saying that it might take awhile with this kind of problem and that they will continue to escalate the situation. So long story short, no progress and keep waiting basically. Sigh. Waste of days honestly.

Welp, only thing I can say at this point is if you get the unable to download patch thing is DO NOT click okay. Just close the game and start it back up. If you click okay it will start you back to where you prior to what you have already downloaded.

ended up making another post on the jp forums last night this one got more views. probably cuz I don't think that last one I made was in their general discussion xd
http://forum.square-enix.com/ffxiv/t...81%91%E3%81%A6

And I have to re-DL it again! Took me 6 hours yesterday. Going for another 6 hours! Had a 2s power cut while I was playing another game (it's above 40°C here so the power grid is under pressure with air conditioners).

In the meantime you will be happy that real problems are being fixed.

"During the time below, we experienced technical difficulties which prevented character portraits from updating on the Lodestone and the FINAL FANTASY XIV forums on Japan data center Worlds.

The issue is now resolved, but the character portrait updates will be delayed due to these technical difficulties. They will be updated in order so please allow some time for the updates to be reflected."

I'm glad japanese players can see their toons on the Lodestone. On my side I've spent 25% of my time since Sunday in Downloads. Is it quality of life for a sub based game?

Not even talking about server issues.

Imho this issue should spread out of these forums. People who get to the game right now must now what they are at risk.

Oh wow I'm so glad they fixed LODESTONE portraits. It's understandable for those minor issues to be quick fixes, but seriously, don't think it's wise to be gloating about fixing lodestone portraits without even bothering to mention a side note that, oh by the way, we heard about that game-breaking glitch and we'll check that out too.

Also, add another player down, friend of mine just got hit with the patch thing on his ps4 as well.

So far I've lost out on early access entirely, and have wasted three days of my sub (days that I have off, for once, and would actually have spent a lot of time in-game).

I left my PS4 downloading the patch last night and after checking out this morning I have to download everything again.

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Originally Posted by RosieAlinari

Oh wow I'm so glad they fixed LODESTONE portraits. It's understandable for those minor issues to be quick fixes, but seriously, don't think it's wise to be gloating about fixing lodestone portraits without even bothering to mention a side note that, oh by the way, we heard about that game-breaking glitch and we'll check that out too.

Also, add another player down, friend of mine just got hit with the patch thing on his ps4 as well.

So far I've lost out on early access entirely, and have wasted three days of my sub (days that I have off, for once, and would actually have spent a lot of time in-game).

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damn, a moment of silence for him my friend. Even my gf, she's almost done with her first time. Reason its just her first time was only because she was able to dodge the power outages thanks to her work schedule. Luck had to run out. I don't usually have any problems with release days, but let me tell you that this is by far the worse I'VE ever gotten to a game's release. Absolutely unacceptable game breaking bug on a game launcher at that just makes things twice as bad.

I have had to download it twice now and I'm quite sad when you hear of people already at 70 and doing EX Primals and here most of us can't even get in the game, and to top it off my Digital Version isn't even registered to my account in the Mogstation, it just shows a circle by Early Access (not that I got to actually play due to downloading), and shows BUY under Stormblood.

again, it happen again, I really love this game but with a bug like this the only thing I can do is stop my sub, I'm not going to be paying for a game I can't play. if SE doesn't fix this soon they are going to lose a lot of players

"SE_Kahuna 1 ponto 4 hours ago
Quick update on this: Please rest assured that we are continuing to report this to the devs, both from us in the EU and the NA team. Please also be reminded that while the devs are working around the clock right now, there is of course a time difference and more than one thing at a time that needs to be addressed. Especially with an issue involving specific hardware such as the PS4, it may take time to look into this. Sorry for the delay - we'll keep on reporting on this."

New "response" at Reddit... No basically we have to wait more and cry... Oh well...

Hello,

Just confirming that I experienced this as well last night when I lost power during a storm. Also, I tested and confirmed this also happens when you simply unplug your ps4.

Is there any timeline on when we expect this to be fixed?