Please fix the Store

I knew it! e_e it will come back online while I'm driving home from work >___>

damn you SE, damn you e_e

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Originally Posted by Geesus

Yes. Mac is dual game and download only. The Live Letter stated this. Mac users will get ARR and Heavensward as a DL only.

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Thanks, Geesus. I appreciate the info, but that's not what I was asking. I'm wondering whether it will be limited to the SE online store or if Amazon or the Mac App Store will also have it available (Amazon supports digital downloads for games as well).

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Originally Posted by Nuraeil

No problem ^^ I don't know about that though ^^

I'm just really impatient when it comes to stuff like this and when I see that most people want an answer, too, I just go around the social networks and look at the tweets/posts from the official accounts.

Hopefully the final testing doesn't take 3 more hours though ;....;

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My friend told me that it would be within 2 hours from when they made the post. Don't hold me to it because I don't know where he got his information from.

I had to make a new account despite already have had one from buying FFXIV-ARR (-.-) . Then can't even update new account info.... (>.<) wth....

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Originally Posted by Nuraeil

New tweet about the situation:

http://i.gyazo.com/016ed0f131da15ccfb462d029f488dca.png

Here is the link to it: https://twitter.com/SQUARE_ENIX_EU/s...02094892134400

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Get ready guys to break the site again! :D

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Originally Posted by Edana

My friend told me that it would be within 2 hours from when they made the post. Don't hold me to it because I don't know where he got his information from.

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Hopefully that's true ^^ We've been waiting for also 10 hours now and the store hasn't been back yet and 8 pm seems like a nice time to me. Maybe we'll also get a statement concering the UK price.

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Originally Posted by Nuraeil

Hopefully that's true ^^ We've been waiting for also 10 hours now and the store hasn't been back yet and 8 pm seems like a nice time to me. Maybe we'll also get a statement concering the UK price.

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It would be nice for it to be up sooner rather than later just hoping that the site doesn't crash again. I doubt the prices will change but I am hoping I luck out.

Zerg rush pwns all. No one is immune to the zerg rush. Not Square Enix and not even Blizzard.

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Originally Posted by Edana

It would be nice for it to be up sooner rather than later just hoping that the site doesn't crash again. I doubt the prices will change but I am hoping I luck out.

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Even though I don't live in the UK, I still find the price for the physical CE ridiculous. And it crashing again will cause an even greater uproar in the community.

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Originally Posted by Nuraeil

Even though I don't like in the UK, I still find the price for the physical CE ridiculous. And it crashing again will cause an even greater uproar in the community.

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I agree on both accounts but sadly I am one of those willing to pay it if given the chance too.

As far as I knew Heavensward wasnt supposed to go onsale until 11am PST which is 2pm EST. .. but I don't even see it in the store at the moment.

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Originally Posted by Edana

I agree on both accounts but sadly I am one of those willing to pay it if given the chance too.

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Me too ^^ I think it is worth the wait.

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Originally Posted by KeetsMosheets

Where on earth are you finding your exchange rates, the € price is only 5.7% more than $, both are MUCH less than £

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Ah, sorry. You're right. I just used the gadgets on my PC by habit, didn't notice they last updated more than three months ago -_- Time to stop using those.

Knowing my luck its gonna come online in 2 mins when i leave work and dont get home for another 45 mins :'(

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Originally Posted by Nuraeil

Even though I don't like in the UK, I still find the price for the physical CE ridiculous.

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I don't find the base price that ridiculous. The japanese price is 15984 yen, so about 125 euros. For 130 euros we have about:
- 30 euros of game
- 50 of figure (I heard it's resin so although it's small it's much more expensive than PVC)
- 50 of artbook + blu-ray + CE box + in-game items
Well these are obviously my estimations, based on the standard game price and my experience as someone who spend half her pay on figures (and the other half on collector's editions).
I'd have prefered a less expensive figure (PVC can give amazing result with appropriate techniques and it would drop the price to about 30 for that size) and I'm not sure about the Blu-Ray but hey that's what they think we would like and I think we could agree that SE more often has really nice Collector's.

Really it's the conversion to pounds that's giving me evil intents >__>

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Originally Posted by Noxifer

Ah, sorry. You're right. I just used the gadgets on my PC by habit, didn't notice they last updated more than three months ago -_- Time to stop using those.

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Np :) It's SE that should be apologising!

I wonder what the other gamers must think of us for breaking the SE EU site... <.<

don't worry, we shall break the NA site soon too...

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Originally Posted by neko_miyuu

snip

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you forgot shipping fee

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Originally Posted by TheMunimai

Whoa! I stand corrected - I do apologise Seif.

Look what happens when you assume.... silly me should have known better.

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Trust me I HATE being right about this one. I think a lot of people are going to be really disappointed by how this is going to pan out.

CE comes with free shipping from the SE store

Hour 10

Hope is fading. No sign of Heavensward CE. I have been abandoned by the Devs with no sign of rescue in sight. All I wanted was a dragon statue, but I will perceiver. If anyone finds this log, know that I tried to survived by pressing F5 every 10 minutes until despair took me.

So EU store just recently came online again? Jeeze, I hope they strengthened the NA store for the next 50m.

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Originally Posted by Wulfyn

As far as I knew Heavensward wasnt supposed to go onsale until 11am PST which is 2pm EST. .. but I don't even see it in the store at the moment.

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It's 1:18pm right now.

Still down for me

Signed in for the first since 1.0 beta...


Been sat here since 6:30 in the morning.
I bet money that the store will re-open at 6pm, the same time the game goes on sale in NA

Still not online as far as i'm aware

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Originally Posted by Shneibel

you forgot shipping fee

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Is the shipping free on the SE store for games? I don't remember but I think it is so you'd be right including shipping fee in the equation, thanks :)

Edit: So it is so you're completely right, I really should know better >__>

Also from SE's official EU twitter account:

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SQUARE ENIX EUROPE @SQUARE_ENIX_EU ·
We're still getting an estimate on when the site will be back online.
We're aware everyone wants to get a CE and will notify you beforehand!

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Just now:
http://i57.tinypic.com/1zyznlf.jpg

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Originally Posted by Magis

So EU store just recently came online again? Jeeze, I hope they strengthened the NA store for the next 50m.



It's 1:18pm right now.

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the EU store is still down

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Originally Posted by neko_miyuu

Is the shipping free on the SE store for games? I don't remember but I think it is so you'd be right including shipping fee in the equation, thanks :)

Edit: So it is so you're completely right, I really should know better >__>

Also from SE's official EU twitter account:

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When I could get to the store before it went down, it said Free Shipping on the CE page

10 hours... this is ridiculous.

So when do they charge you anyway? when it ships or right away?

Sadly SE are not the best when it comes to fixing issues. All we can do, as sad as it sounds, is to wait.

They also aren't the best at keeping updated. I am a big supporter of Square Enix as I love the FF series... but it has been hours since we got a dev update. all the latest info has come from twitter and thats it.

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Originally Posted by Vvardenmarrn

They also aren't the best at keeping updated. I am a big supporter of Square Enix as I love the FF series... but it has been hours since we got a dev update. all the latest info has come from twitter and thats it.

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Devs are not responsible for the site going down. They dont need to say anything. It would be the community reps who need to respond as they work for SE and knows what is going on internally.

they're just the mouth, though

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Originally Posted by Syrellaris

So when do they charge you anyway? when it ships or right away?

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They charge you 10 days before the release, if I have understood it right

Devs/Reps, I don't mind who... would just be nice to get some up to date info from someone official on the forums. We were getting updates earlier. But it has been several hours now.

http://na.finalfantasyxiv.com/heavensward/

they updated this though, showing us all the goodies we get for pre ordering and if we get CE. :D

To be fair, there's nothing to update us on. The site isn't currently working, and hasn't been all day since around 13 minutes after it went online. No explanation as to why or a reasonable timeframe either. Also no comment about why SE seem to ignore exchange rates and we're having to pay the same amount in GBP as the North Americans are paying dollars. Current exchange rates put us in the UK paying a whopping £43 extra for the exact same content because ... well, no apparent reason. Honestly, this is a more pressing issue than when the site will be back up, in my opinion.

I do find it amusing they are letting people know in advance when the site is about to go up, because that's almost ensuring another crash as everyone attempts to access it at the same time. Almost "better" to leave everyone in the dark and gradually learn for themselves that it's finally working ...