SE dropped the ball

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Originally Posted by InVizO

Why did they insist on only 3 days of open beta, even when their beta was NOT stable? Seriously their is no excuse for that, the mess we see here today is SE being cheap, lazy, and over-confident with their product during the beta test. Now on launch days where people have paid exclusively for 3 days of early access(only reason i re-bought the game) we have major issues.

Thanks SE!

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I'm sorry, but are you saying you didn't expect there to be any hiccups during a large-scale log-in fest of a AAA MMO title during a free three-day access period? Dude, not to be rude, but that's like diving into the ocean and expecting to come out of it bone-dry. How many MMOs have you played before this one?

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Originally Posted by RentisB

You'd think they'd learn or something. Now don't get me wrong, I fully expect a few emergency maintenances within the first few weeks but why? Because we as a community just accept that devs can't launch a game properly? What does that day about us...?

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I assume there are going to be issues because of the nature of programming. Games that have been live for years still have issues.

Companies set upper limits based on projections, not a solid number. Why would they cause problems on purpose?

If you think a 3 hour "Emergency Maintenance" is bad, wait until you meet his brother "Maintenance Extension."

ya know, im fine with them going into maintenance. what bothers me is all the ppl going out of there way to say stop qq,ing to other ppl, ppl that DID spend REAL money to be here. ofcourse things go wrong, but when some ppl pay for a service they expect to get it, idk some ppl are funny like that. when you pay for something and dont get it, YOU DONT HAVE TO DEAL WITH IT, so let these ppl vent and go soak in a toilet.

I laugh when people say SE was being cheap with the NA/EU servers. You know modern MMO servers cost millions if not billions, right? I'm kicking myself for not saving the link someone once showed me where I could see the exact pricetag on the servers SE decided to buy for their Montreal datacenter.

Here's the real problem... the difference in servers (and the ones in JP and NA are different) is what's affecting whatever software the servers are needed to run. You're kidding yourselves if you think the JP and NA/EU servers are running a different version of the software. They're not. The problem lies in how the physical machine is dealing with the software when confronted with mass amounts of congestion that was UNFORESEEABLE prior to phase 4 because the open beta was not open before then. SE broke a record for consecutive connections to an open beta this past week -- over 100,000 people were playing. Obviously, the NA/EU datacenter has a few issues to work out because they are NEW servers. The JP datacenter is from 1.0...

You are NOT privileged because you preordered the game. You are GIVEN those rewards. You paid the same amount of money anyone would pay if they walked into the store on launch day and bought the game. And if you are a legacy member... as I am... you have so many advantages over others that you seriously shouldn't even complain. You got early access for free, among many other things we got for paying for 3 consecutive months a year ago.

And for people frustrated with the JP servers being up but the NA servers being down... are you really that childish that you have adopted the mentality of, "Well if I can't play, NOBODY SHOULD BE ABLE TO!"

By the time server transfers are allowed, this THREE HOUR MAINTENANCE is going to seem so irrelevant.

Open beta, early release, and official launch are GOING to have problems. This is an MMO. Learn to deal with it or don't play MMOs during the first few days of launch?

Errors and maintenance are definitely to be expected at an mmo launch, not really something to complain much about, however I must say I'm very concerned that it's only happening to the NA/EU data center. Them underestimating our population is a bullshit excuse, which somebody on this forum pulled out of their ass. It's quite clear we aren't receiving the same quality of service as JP, and it doesn't matter SE is a JP company. I just hope this isn't something that will continue for the lifespan of the game.

You white knights really need to stop with your blind defending of everything. It makes absolutely zero sense. If we speak out about our concerns to IMPROVE our gaming experience, why in the hell would you argue against that?? lol... you people are crazy I tell ya.

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Originally Posted by Peachy

some of you paid $40 specifically for 3 days of gameplay... congratulations you are impatient.

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Except I got mine for free. It's good to be Legacy.

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Originally Posted by Colino

You wouldn't have very much because the currency is gil.

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Actually in Final Fantasy 1 it was called "GP" (Gold Pieces). :P

I just try to imagine how pathetic and weak minded people that go out of their way to make excuses for a service providing company are in real life.

Do you apologize to a waitress when she brings you the wrong order for the 4th time?

Do you thank the cop after he picks you out of rush hour traffic and writes you a ticket for going 7 over?

When people answer their cell phones in the movie right behind you I bet you just sit there are suffer while they have a 5 minute conversation.

Making a forum topic and complaining about SE dropping the ball is just a waste of time, we know their track record of fail and we are all still here.

But what is even more pathetic is unpaid consumers of SE go out of their damn way to defend things that are caused by nothing other than lack of preparation and poor decisions.

Sad.

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Originally Posted by Abadon

yeah yell and complain because this only happens in almost every MMO Launch. The Early access that games are doing these days really are not early access. With this incentive SE can have everyone who has purchased the game on at the same time and do a true stress test before actual launch. Because i know tons of friends who said I'll just wait till release. So the stress test they performed in the last few weeks was not really accurate because, most of the close beta testers from 1.0 are not playing till release. I I have played the beta so long I wanted to wait for launch. If it is still this bad come the 27th maybe...maybe get concerned but let SE handle this within a Week servers will be just fine

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September 22 2010 all over again....hey that sorta rhythms.

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Originally Posted by Ryuko

version of the software. They're not. The problem lies in how the physical machine is dealing with the software when confronted with mass amounts of congestion that was UNFORESEEABLE prior to phase 4 because the open beta was not open before then. SE broke a record for consecutive connections to an open beta this past week -- over 100,000 people were playing. Obviously, the NA/EU datacenter has a few issues to work out because they are NEW servers. The JP datacenter is from 1.0...

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LMAO at you think 100,000 concurrent players is a record for an open beta. Diablo 3 and Battlefield 3 both had over 500k concurrent players and handled it so much better than SE is. Face it. People preordered to get early access and now they dont have it. SE Dropped the ball