Warning of Square Enix Payment Options

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Originally Posted by Nix

Hold my purse, I got your back!

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*HOLDS IT WITH PRIDE!* :3

*rolls up sleeves* lol

Let's keep our fingers crossed for no more payment related shit-storms at release lol~

Read a little bit of your post but it was too long to finish ><, Not sure if you mentioned this but it would benefit SE A LOT by selling time cards at local stores like best buy, walmart and so on, 3-6 month time cards where players could go to a store buy a time card for cash, and come home and add that time card to their account and play.

When I played wow this was my number 1 way of paying, I did play ff11 and do play ff14, but I always hate doing anything with my credit card when it comes to online stuff, I hope this type of a payment method is implemented into ARR as it would eliminate a lot of issues, as well as it would increase the player base by a lot.

very sad to hear things wont be changing or looked into come ARR ; ;

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Originally Posted by Kyri

Yes a lot of words, so sorry! I just wanted to make sure I felt I made my point :) however with your comment about the change in payment options this year I had mentioned above that every time I try to use it (and multiple others) while it goes smoothly for some every cc I have tried pulls up a error code at the end of the transaction that the se staff tells us you have to wait 24 hrs to try again the acc is locked. in 24 hrs you get the sammmeeee error code allover. Though many of you might think this is the 99c charge to see if the cc is legit every cc and gift cc I call says there was absolutely no attempt blocked or not blocked by SE.

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Might be that your CC isn't "secured". Some cards are recognized to have a secured option on it and it says so on the card. I know that some providers do not accept cards that are not secured.

Click and Buy is the worst payment option I have ever used, as soon as S-E allowed us to pay them directly using a CC I switched to that.

C&B charged me but it never went to S-E, once my account was suspended I was told they had not received any payment from C&B even though they charged me and it ended with Click & Steal charging me again so I payed double the amount for the 180 days option.

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Originally Posted by PortableFishy

[*]Account Address/Country Amendments - I strongly feel that it would be important to allow your customers to change their Account Address/Country with adequate verification (e.g. IP location check over a certain period, etc?). Globalization is an ever increasing norm with more people commonly moving to and living in different parts of the world. Strictly disallowing country amendments have been very limiting, which really becomes a factor when there are Country/Region specific payment options, currency conversions, and other services/events/promotions based on a user's location.
[*]3-D Secure - It would be extremely helpful to not make this a requirement for Credit/Debit cards. This service for additional security (also known as Verified by Visa, MasterCard SecureCode, etc) has been a challenge for too many consumers and is simply not available from every Credit Card issuer (e.g. Citibank/Citicards Japan)[/LIST]

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3D secure (Verified by VISA or Secure Code MC) protects the merchant from a charge back from Credit Card companies (someone disputing the charge as unauthorized)

As far as the address issue... i'm assuming they have to abide to multiple laws/regulation where it can become a compliance issue when it comes to down to address changes to different countries... also it comes back to the point of CC charge back (IE your address must match to your CC address or SE may get hit by CC fraud charge back or disputes)

Risk vs Customer experience

at least that's how I can understand it with my experience dealing with merchants and Credit Card companies