it's 2021 and MMO players who have zero experience with programming and server infrastructure are still arguing with people who do it for their jobs, time is a flat circle.
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14 days of free gametime , SE isnt going to expend a dime
but who know maybe come Endwalker they have something ready just in case
^ This.
Adding servers is easy, but I think SE is very reluctant to do so until they are sure new servers are needed and will be needed long-term.
If the population shrinks, they don't want to be stuck with empty or dead servers. Closing or merging servers is not easy - especially not with housing working the way it does.
Some sort of mega-server technology where people appear to all play on a single server even when it is multiple servers underneath would be nice, but adding that to a game retroactively is a HUGE job, with plenty of potential for introducing new bugs.
They aren't, YoshiP announced at the start of the LL that they are investing multi-millions into the server infrastructure but it won't be completely ready for 6.0. The fact he started out with that announcement, kind of says they probably outgrew their growth plan. Plus they already are building the Oceanic data center so you can imagine all the work that has to go into all of this.
Well that server crash certainly got blown out of proportion.
Also, laughs in Stormblood launch queue:
https://i.imgur.com/yz9jqJs.jpg
I said nothing about programming or server infrastructure.
I said it's relatively cheap.
but I guess that's too complex a concept for people like you.
Well, looks like the problem was acknowledge, man Yoshida is so lovely that i wish i could just hug him :D