That's a joke, right?
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I love that hat. If it's Viera-compliant, that would be wonderful. If not—I'm still getting a lovely Sarong/Pareo out of this, and the rest of the outfit is nice as well.
The problem is that it's not just a matter of photoshopping ears into the right position. A few things have to come together and work.
This is just speculation based on what I've seen, but there are multiple parts that have fixed shapes/positions and have to work together here for the simple illusion of a character "putting on a hat":
1. The character's head
2. Hair in two pieces: divided around the "hat brim" line, and the top part switches off when hats are equipped. (Viera may not have actually been programmed to have this if they had no plans to ever allow hats in the first place.)
3. Ears - from some screenshots I saw when people were having early glitches with ears or hair vanishing in certain circumstances, it look like the ears don't actually join the head but float somewhere above it with the "fluff" of hair filling in the gap between.
4. The hat itself, which may be closer-fitting than the hair it's covering/replacing.
The question is, once you put that all together, do the ears actually meet the head or do they possibly hover somewhere over is, exposed by the hat?
Unlike photoshopping where you can put the ears exactly where they work, they have to sit in a fixed position over the head and the hat has to meet them.
The few functioning headpieces we have for Viera (to my knowledge without playing one) are loose-fitting hoods that could be easily adjusted to ensure they can line up with the ear bases.
Does this add up or am I on the wrong idea?
Yes, there are a number of elements that go into making a hat work. That's why they talk about their not being a system inplace for them.
Not only does it need to have the hair made to work with hats, the hats need to be designed to accommodate 4 different types of ears with different shapes and angles they stick out at ... one of which they knowingly designed in a way that would look hella bad in most wide brim hats unless they changed the model upon wearing a hat.
They didn't intend on giving them hats or helms so there's no reason to think they would go back and make the changes needed for them to work moving forward when so many things have to be designed in a way to make them work.
You'd have to find the quote, but I think it may be one of those misrepresented ones. Like the infinitely-repeated claim that they'd allegedly have "more customisation than other races" from the Fan Fest reveal when all that was actually promised was unique customisation.
From vague memory, I think they said they planned to add headgear later prior to the glasses and circlets being implemented - which IIRC was rushed exactly because of fans' reaction to the announcement that nothing would be visible to begin with. We were never specifically promised hats in addition to the circlets.
this whole corona thing really started affecting SE at february/march.
Because, after a year, aside from having zero updates on both races, they keep making new gear that instead of taking into consideration Viera and Hroth's uhh...handicap, they take the easy route and ignore them altogether. Sure, that hat looks good and is totally thematic, no argument there, but it wouldn't have been hard to give an optional item Viera and Hroth can also use like idk, a tropical flower hairpin or a tennis cap.
The stewardess hat from Copied Factory already proves they can make hats that work with those races, but constantly decide not to.