Encyclopedia Eorzea not spotted in NA Square Enix Store

I'm still not even home from fanfest yet, and nearly cried when I heard they had already sold out. Glad to see theyre making more...hopefully it's actually enough. (Doubtful though) I'm on the waiting list, would be nice if they actually took preorders so that they could get an even better idea on how many people want this. I was so close to the registers when they sold out...SO CLOSE! T_T

Ordered it while it was still a preorder. I got a pre-order confirmation but nothing saying it is being shipped yet.

Well, on the bright side, maybe they'll take the opportunity to correct some of the "Bugs" people have found and listed in Anonymoose's thread?

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Originally Posted by Sasha_Marigold

Ordered it while it was still a preorder. I got a pre-order confirmation but nothing saying it is being shipped yet.

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I'm in the exact same boat. Mine is still listed as a "preorder" on my account because I ordered during the error. Sent a report to customer service asking whether this is just a lingering clerical error and the book will still be shipped to me soon, but I haven't heard anything back from them at all. D;

Edit: They just got back to me and changed the status of my order to validated. Good luck to everyone else who ordered during the pre-order error!

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Originally Posted by sarehptar

I'm in the exact same boat. Mine is still listed as a "preorder" on my account because I ordered during the error. Sent a report to customer service asking whether this is just a lingering clerical error and the book will still be shipped to me soon, but I haven't heard anything back from them at all. D;

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Same here. I imagine they're swamped with us right now, haha.

My order status has also changed from pre order to validated. Delivery status has changed to Preparing order as well.

Confirming. Sent a note to customer support and my order changed from Pre-Order to Validated and Preparing Order.

Thanks I submitted a ticket and my status has been changed. Yay. :)

My status changed to Validated as well. I didn't have to send in a ticket or anything. It appears they're just working their way through the orders.

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Originally Posted by Dustytome

My status changed to Validated as well. I didn't have to send in a ticket or anything. It appears they're just working their way through the orders.

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Yeah I didn't have to send any kind of ticket in. It just did this naturally. They are deffo just working through orders bit by bit.