Cant buy the PS4 Version of Heavensward

I still cannot do my pre order, I upgraded from ps3 to ps4 campaign and it still does not show in PSN that I own Final Fantasy 14 so I cant do my pre order....

My wife and I can't pre-order Heavensward either, and we did the PS3 -> PS4 digital upgrade as well. I chatted Sony support and after talking with them, he advised I contact SE which I wanted to do but they're closed until tomorrow. :/

Wondering why they announced it was "resolved" when it's clearly not.

Have you guys already tried downloading the ARR demo so that you receive the option not avail first, then proceed to our order?

I still can not pre order myself, just tried this morning after work and a no go.

Download the demo version of ARR and you should be able to purchase the expansion.

I'm at work and I haven't been able to try it. But I called SE earlier today and the guy told me to go to setting- account management and restore License. and that should fix the problem. try and respond please if it works. ihave 8 more hours off work :(

none of this worked, can not download the demo because it says its already installed on the ps4, restored my license and still can not pre order, this is just complete and utter B.S I have been trying to contact S.E support and all I got was a email last week saying they would respond in 48 hrs, well its been a week contacted psn support and the guy says its not avail for pre order. Well no sht Sherlock that's why I am calling you, so he says contact SE gezzus fking christ

so I just tried something I put realm reborn in my cart, and it allowed me to see the pre order but it would not let me purchase the game so apparently the psn is not recognizing that I have purchased realm reborn thus enabling me to pre order heavensward

I'm having this issue as well? PS3 -> PS4 upgrade. It keeps saying that purchase is not available and we're in Canada, not the UK.

Edit - I just noticed it keeps asking me to buy the game? As though I'm on a demo. I reset the registration like some suggested and it did nothing. We've been playing / paying for this since early access in 2013. I thought they fixed this :/

Edit 2 - ok I did the demo thing, and it worked. I had to hit play for it to kick in properly.

idk why i got mines today and downloaded it and it was fine that just weird