I apologize, it wasn't my intention to suggest that I wish things to go wrong, but when they do, I suggest patience and understanding.
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I'm GMT +1 and I wasn't out of bed admittedly until 10:30am. But I really wanted to play with someone today who's only day off is today..and that time has now been severely set back.. /grumbles/ that aside I'm sure the maintenance is needed - but yeah we should come to expect that maintenance finish times, need to be taken with a pinch of salt..
What we often forget at such a time is that our own performance--at work or otherwise--is usually far less than perfect. The question becomes, what do we expect as a result of poor performance? Understanding and forgiveness? Or sanction? What sort of sanction would the cranky ones propose? Some sort of pro-rata formula to adjust our subscriptions for down time? That would have enormous administrative costs, which of course would be passed on to us subscribers in the end. I'll vote for forgiveness, thanks.
Down time bites, but it's reality. Even a fantasy has to have some linkage to real life.
As much as I appreciate your tolerance and forgiveness, Rebekkah ... but it seems like you are not working in the IT telecom/internet business, because you are, sadly, wrong. There are several established and standardized industry process out there which have been designed to assure that such things won't happen. Like Change Management, Release Management, Rollout Management and all the other stuff of the IT Information Library, plus processes like Risk Assesment, Make or Build, and so on. As well as technological standards which implement procedures and technologies to avoid such downtimes at all, e.g. scalable clustering, live upgrading & partitioning, etc.
Some of them require real expertise.
Others require some basic knowledge.
Others require a good will.
But those are qualities which SE does not seem to have, or want.
It may help you to understand, if you imagine what would happen if a internet-based service or business like Amazon, Netflix, Facebook, or similar goes down for such a period of time. It would be considered being business AND mission critical. In the average telecommunications business, any system administrator or project manager would risk losing his/her job.
And before you say that this can't be compared, please consider that SE advertises that FF XIV has more than 2 million players. This means more than 20 million dollars revenue, per MONTH. A quarter billion dollars per year. A quarter billion, and it does not seem like about 0.5 to 1% are going to be re-invested in proper infrastructure, skills beyond programming, or capable development of this product. Instead, they invest only the bare minimum, to maximize the benefits for the shareholders.
Masamune is up~~~
Zodiark is also up! However, I had to try a few times because of an "world is full" message.