Stalking and Harassment, GM/Square Enix Refusal to act

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Originally Posted by Solowing

This is big brother stuff. Not so much to erase their presence from you yourself as much as you're trying to erase that person entirely from being here at all.

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I do think there are serious and obvious issues with banning via payment method, as you stated. I understand that SE does occasionally hardware and IP ban, and can ban via payment method, but these things are reserved for utterly egregious ToS violations that nothing else is working on. It's for a player who repeatedly, over and over and over, gets banned again and again, so that normal account bans obviously aren't working. When SE does this, it's not US who wants to erase a person from being here at all, it's Square Enix. And Square Enix absolutely has that right, to utterly and completely eject a customer from being a customer at all. Some people really are so badly behaved that rejecting their custom permanently is the right choice. If Square Enix has gone so far as to terminate someone's account multiple times (and that is 100% not their first choice to punish misbehavior!), Square Enix does not want that person here.

SE probably doesn't do this often, though, and it's probably something that happens more to the people who get caught up in the ban waves for RMT and botting rather than for people who get banned because they were jerks online too often.

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Originally Posted by Astronis

I do think there are serious and obvious issues with banning via payment method, as you stated. I understand that SE does occasionally hardware and IP ban, and can ban via payment method, but these things are reserved for utterly egregious ToS violations that nothing else is working on. It's for a player who repeatedly, over and over and over, gets banned again and again, so that normal account bans obviously aren't working. When SE does this, it's not US who wants to erase a person from being here at all, it's Square Enix. And Square Enix absolutely has that right, to utterly and completely eject a customer from being a customer at all. Some people really are so badly behaved that rejecting their custom permanently is the right choice. If Square Enix has gone so far as to terminate someone's account multiple times (and that is 100% not their first choice to punish misbehavior!), Square Enix does not want that person here.

SE probably doesn't do this often, though, and it's probably something that happens more to the people who get caught up in the ban waves for RMT and botting rather than for people who get banned because they were jerks online too often.

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Square has the ability to do so and I'd rather square the sole arbiters of it. The need for the game to be not hostile welcoming, but also the need to profit from players makes their impartiality a benefit.

Players demanding it? Nah The players tend to wield moderation like that like a Puritan weapon.

I've been there, one message they didn't like and they started typing in a way that is intentionally written like a poor victim being harassed and cornered to weaponize the ticket system. So either you socially comply to the emotional blackmailing. Or you are giving them ammo for the GM against you. So I just stop typing. Your only defense against that is silence...But then players doesn't get the outcome they seek.

I imagine I've been reported here plenty, people don't like what i say and to them that is harassment. lol

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Originally Posted by Solowing

Square has the ability to do so and I'd rather square the sole arbiters of it. The need for the game to be not hostile welcoming, but also the need to profit from players makes their impartiality a benefit.

Players demanding it? Nah The players tend to wield moderation like that like a Puritan weapon.

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Fortunately, SE are the sole arbiters of their use of those kinds of heavy moderation tools. Hopefully their competing interests do keep them from using those tools unfairly. Because, I agree, if players had those tools, we'd be in a real mess. Good thing they don't!