Error 2002 after the patch

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Originally Posted by Dajni

A ako mozes da mi prates e-mailot na covekot koj pisuvate jas napraviv nov e-mail sakamdai @ gmail. com da ne go davas e-mailot javno

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Go pishav javno pogore u prethodnata poraka, support i natamu ostatokot samo neli bez space pomegju support @ i ostanatoto. Samo treba da im se kazhe da ni gi odblokiraat IP adresite 195.82.50.10 i 195.82.50.9 . Gledam deka porakata seushte mi stoi, ja nemaat izbrishano, taka da pretpostavuvam ne e problem.

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Originally Posted by Lord_Richter

Go pishav javno pogore u prethodnata poraka, support i natamu ostatokot samo neli bez space pomegju support @ i ostanatoto. Samo treba da im se kazhe da ni gi odblokiraat IP adresite 195.82.50.10 i 195.82.50.9 . Gledam deka porakata seushte mi stoi, ja nemaat izbrishano, taka da pretpostavuvam ne e problem.

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A sto podatoci treba da im se dade ili treba samo da i kazam da odblokirat IP adresite.

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Originally Posted by Dajni

A sto podatoci treba da im se dade ili treba samo da i kazam da odblokirat IP adresite.

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Samo toa so IP adresite, jas bar taka im pishav, deka imame problem i nemozheme da pristpaime do dva serveri i IP adresite na tie serveri se tie shto gi pishav, i deka se raboti za online igra, tolku, so nadezh deka kje go sredat problemov shto e mozhno poskoro.

I believe it was posted around here, but the problem is not on Square enix side. Here is how we managed to fix it for most of bulgarians NOT ALL. In the discord you can find more info or ask questions.


"The cause of the 2002 issue that started after the maintenance of 26.04.2022 (well not right after, some people were playing for a while. The timing just happens to be similar) has been tracked down. A networking chokepoint that shouldn't exist went down. A node a couple of Bulgarian ISPs and several other ISPs were using to connect to the rest of Europe went down.
Bulgarian ISP were notified and Vivacom are midway on fixing the issue. A1 are working on it.
If you are not Bulgarian contact your ISP and tell them you can't connect to 195.82.50.9 (this is the address to one of the Data Centers). Tell them a networking node is down.
You will probably be asked to trace it. That's by running the tracert command.
To trace it: open Command Prompt (cmd) since it's a networking issue the current directory does not matter. Just open Start Menu and type cmd or any folder and type cmd in the destination field it's a shortcut, the actual exe is located in
C:\Windows\System32\cmd.exe
Then execute the command tracert 195.82.50.9
that is the address of one of the European Data Centers, the other is 195.82.50.10. It doesn't matter which since the issue is so far from the Square Enix.

i found a temp solution for those with A1 or Vivacom i used a vpn with czech ip and it worked .im playing on chaos thats only temporary until they fix the issue .hope i helped in a way :)

My condolences to anyone who had to endure a night of abstinence-induced sweating due to being deprived of FF XIV for too long. :P

I managed to ping server from A1 so please check if you can log in. I'm at work so can't access the game rn

I just tried it and managed to get in on A1, so I hope this means the issue has been resolved!

pog i can LOG IN(Vivacom.Net1)
to whomever gave them a call with the right information i am beyond grateful

Hello everyone! I'm from Bulgaria and i can log in now, you can try too! :)

The problem in Macedonia has been solved. We followed Yatogami's example here.

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Originally Posted by Yatogami

Small update. Anyone who's ISP is Vivacom should be able to log on normally now. I just got off the phone with them a few minutes ago and I had to give them the EU server's IP addresses to check them out and they confirmed that there was some sort of central issue with the following IP's : 195.82.50.9 (Chaos) and 195.82.50.10 (Light), maybe 20 minutes after Vivacom got them back up and working normally. I suggest if you're on A1 to contact them the same way and mention this, to see if there's any improvement or at least have them acknowledge the issue.

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We contacted out ISP, explained that we can't access servers with addresses 195.82.50.9 and 195.82.50.10. This morning they contacted me back by e-mail and told me that they are working on the case and we already can log in now. This is for those who are on T-Home ISP.

+1 for Vivacom issue is resolved i can log in and play normally

+1 I now have access as well (Bulgaria/A1)
Thanks everyone for the help!

Hey everyone :D quick update all seems to be working on my end today so I believe it is fixed! Thank you again for the kind souls that helped us all manage this issue ^^!

Thank you everyone that reached out to the ISP's and made this happen ♥

yes same i can log in too it got fixed for me

is there any linkshell you guys made? as i see there are so many players from Bulgaria, i play from sofia.

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Originally Posted by skypindip

yes same i can log in too it got fixed for me

is there any linkshell you guys made? as i see there are so many players from Bulgaria, i play from sofia.

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Discord posted couple pages ago

This thread can be closed now.