Unable to download patch files. [30413][25008][20495][20495]

Player form the Philippines here. its the second day and its still nothing.

...and i just resubbed.

I'm also experiencing this issue....again (http://forum.square-enix.com/ffxiv/t...08-20495-20495)

The solution posted in that thread that worked for me last time has not corrected the issue this time, and with this being the 2nd patch in a row and the wide variety of fellow Aussies experiencing this issue (based on this thread) I really do think the issue is game side and not an issue with my ISP or my computer.

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Originally Posted by Icaras

I'm also experiencing this issue....again (http://forum.square-enix.com/ffxiv/t...08-20495-20495)

The solution posted in that thread that worked for me last time has not corrected the issue this time, and with this being the 2nd patch in a row and the wide variety of fellow Aussies experiencing this issue (based on this thread) I really do think the issue is game side and not an issue with my ISP or my computer.

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Fun fact mate, I've been having this issue since 5.1 launched, those 'fixes' didn't work for me either, thankfully my partner was able to download that patch.

5.11? Neither of us can download it. Not even on PS4.

As the OP said, this is extremely frustrating. So many people, not just those in this thread, are paying customers and are unable to use the service paid for and the fact that SE can't even make a statement after this long is extremely poor form.

Those trying the VPN method, make sure you choose a server in america to get it to work. Any australian sever will end in the same result of connection errors and unable to download the files. It seems to be some sort of localisation error maybe. US sever on a VPN is the only thing that worked for me and my fellow australian FC mates.

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Originally Posted by Smartcat101

Those trying the VPN method, make sure you choose a server in america to get it to work. Any australian sever will end in the same result of connection errors and unable to download the files. It seems to be some sort of localisation error maybe. US sever on a VPN is the only thing that worked for me and my fellow australian FC mates.

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Yeah, I did. It was in my first line, all the 'fixes'. In quotes because no one should ever need a VPN to download a patch, or to disable a firewall, change dns settings ect.

Sorry, if that came across as snarky, it most certainly wasn't meant to, I'm just really frustrated, trying several times every night just so my partner and I can play a game together is extremely frustrating.

IMHO, the fact that it works for some and doesn't for others just highlights to me that there is some issue that is on Square's end, it really is crazy to expect players to have to mess around with settings or use a VPN to just patch the game, especially when we pay a subscription.

We're the consumers here, it really isn't too much, IMHO, to expect the service provider to fix the issue (and the very least acknowledge it!)

I've just attempted a fresh install, but it's still failing.
https://cdn.discordapp.com/attachmen...2/Untitled.png

Then I tried installing on a laptop, which also failed.

Finally I used windscribe VPN. That one worked for me.

Try switching to the old dark loader. I had to do that to get mine to install. After install I switched to the light colored loader. (Does this make any sense?)

Update : Manage patch the game with windscribe after several VPN doesnt work (even ghost vpn)
but still, this is not a solution at all. You have to buy the game, pay the subs, and now you have to use VPN to patch? I give up.

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Originally Posted by NosamKin

Try switching to the old dark loader. I had to do that to get mine to install.

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I tried that in desperation, but was pretty sure it wasn't going to help - the launcher is just a "skin" after all. And unfortunately it didn't work.

I've tried tethering my phone and connecting via a 4G mobile network: didn't work.
I tried changing DNS to several different providers: didn't work.
I've tried two different paid VPNs connecting to servers in several different countries: didn't work.

I'm in Australia as well, not surprisingly. This isn't an internet provider issue, it's too widespread for that. Not to mention I've been playing since launch and have never had a patch problem before this week - and nothing has changed about my PC or my network.

We need a solution to this, as we literally cannot play the game we're paying for.

The worst part is the way the launcher instantly exits after the patch fails, meaning every attempt requires a fresh login and a fresh one-time password. That gets old fast...