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All major announcements are made during opening keynotes. They won't stealth announce another job on a different day. I expected a new healer too but we were wrong. I guess the lesson is we shouldn't build our hopes up too much about something that is not certain. Just try to enjoy the show without bringing too much expectations. If they made a promise that we would definitely get a new healer soon but then they cancelled it, you would probably get an apology then. They probably won't issue an apology for not doing what we just assumed they would do.
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I never heard Square Enix saying they would make a new healer job.
All I saw was just the community making stuff up themselves. So sometimes the community is right, sometimes they are not.
Deal with it or unsub I guess.
Also pro tip: keep your expectations low, that way you won't get disappointed, due to this reason no game has disappointed me for the last decade.
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This may sound like nonsense to most of you, but if people want them to release another healer (like I do), maybe they should stop complaining about how badly balanced the healers are. Honestly, FFXIV is not a MOBA. And it's not PvP (or at least, PvP has a completely different system). This is a game where tight balance doesn't matter nearly as much. Hell, even in PvP games with professional eSports, it's impossible to get it right. What classes pros play is only half about the actual balance, and half about shifts in the meta. They're always finding new strategies that end up making totally different classes viable in different ways.
The thing is, every healer can already do virtually everything in the game. Including solo healing. So maybe they're not absolutely equal. Big deal. I know everyone makes a fuss about it, but does it really matter that much? One healer clears bosses faster than another healer. And only a tiny fraction of the player base is actually impacted by that (world first statics that race to be first). All the others are only superficially impacted by it.
As long as the healers are fun to play, that is what ultimately matters. At least 90% of the playerbase will still play and enjoy their own favourite healer without it being perfectly balanced with the others. Of the remaining 10%, 9.9% are fussing over it needlessly, and 0.1% are actually affected by it.
That's my opinion on the matter, anyways.