Please make the Eorzean Symphony Code Account-Wide

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Originally Posted by Bourne_Endeavor

If nothing else, this definitely needs to be a question at their next Q&A.

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I completely agree with this. We need to keep bringing it up until we get the answers or change that we want.

Bumping this back up since it's Monday and the mods are back on the job. Please try and show support for this thread so we can get things changed!

Got a reply from SE support, but it's not good news and implies all future bonus items will also be one character only:

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Thank you for contacting the Square Enix Support Centre.

In response to your recent query regarding the use of item codes on your account,

We would firstly like to apologise for any confusion on the use of codes or if you have felt misled at any point. This is not our intention nor our aim.

However, we cannot change the wording on the Store or influence this. If you are looking to obtain a refund, please reply back to this message so we can arrange this. Having said that, we would like to confirm that the codes will continue to only apply to one character and this will also affect the Wind-Up Yotsuyu minion code included with your other order.

Finally, if you have any feedback relating to this issue, please post this on the Square Enix Official Forums.

If you have any other queries, please contact us again. We apologise once more for any inconvenience caused.

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Originally Posted by worldofneil

Got a reply from SE support, but it's not good news and implies all future bonus items will also be one character only:

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I expected exactly this.

I wished they would have changed their mind, but I had zero (0) faith they would.

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Originally Posted by worldofneil

Got a reply from SE support, but it's not good news and implies all future bonus items will also be one character only:

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I would really like to believe that with enough positive community support we can revert this change.

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Originally Posted by Louvain

I would really like to believe that with enough positive community support we can revert this change.

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You'd have more success with an organized, full on global boycott of the items.

Good luck with that, though.

It's going up on the mogshop at a later date. It has to. There's no way they legitimately expect people to buy a ton of the physical items to account for all their charas.

Do we know if the Shiva emote is included in this or not?

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Originally Posted by BillyKaplan

It's going up on the mogshop at a later date. It has to. There's no way they legitimately expect people to buy a ton of the physical items to account for all their charas.

Do we know if the Shiva emote is included in this or not?

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I’m not sure I want the answer to that.

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Originally Posted by BillyKaplan

Do we know if the Shiva emote is included in this or not?

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Expect the worst, hope for the best.

I've checked it every morning so far to be safe; as of this morning, it still says account-wide.

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Originally Posted by BillyKaplan

Do we know if the Shiva emote is included in this or not?

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Doesn't look like it is. From the EU store:

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The code is tied to the FFXIV service account chosen upon its activation, and can be given to all characters on the account.

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I believe it was actually available for order before the Symphony/art book though (could be wrong?). Or maybe it's just the price tag on it...