Emergency maint

There is a profound misunderstanding of what's going on.

If they were to engage emergency maintenance, all it would accomplish is nobody would play the game. It would not speed up the timetable on the fix, because the fix is being built on a copy of the game that's not live. There likely will be an emergency maintenance once the fix is built, tested (with all hands on deck to test the fix quickly and thoroughly) and then the move the changes to the production client.

So, until the fix is built, no - best thing to do is what they've already done - throttle the instance so that it doesn't crash the servers, let some people through and other people play other components on the game while they work on the fix. There's just no way to accurately gauge how hundreds of thousands of people will do on a server, and usually not enough money available to make the fix in anticipation even if it is seen ahead of time.

I'm beginning to think some basic IT courses should become a required course in school these days. Just to understand the workflow on how the programs people use every day works.

Quote:

---

Originally Posted by Hyrist

-

---

Emergency Maintenance would still help, especially if they said it was going to take, I don't know, 5 hours, and then "finished" in 1 hour, because it would force everyone offline. The people that got on first would be able to clear the quest, causing there to be less people who need it, causing less stress on the people left.

Of course, an in-game queue would be handle all this even better, but we all know that will never happen.

Give us maintenance. At this point I don't care anymore. I'm mad and I'm staying mad.

It's fair enough that people are frustrated, but really, as several others have stated, this whole problem is simply because there is just too many people trying to access the server at once. A server cannot handle more than a certain amount of connections at any one time (this is why websites crash due to excessive traffic) - think of it like a highway, it's built to handle a certain amount of traffic but if everyone tries using that route at the same time (such as rush hour), it becomes congested and no one goes anywhere. SE (perhaps naively) thought that not everyone would try to do the main scenario at the same time and probably thought it wouldn't be an issue. Unfortunately this was not the case. And angrily attacking SE is not going to magically get you past this roadblock, it may only just get you banned.

The best fix for this? Hold off on the storyline and go do something else instead - unlock RDM and SAM, do hunts in ARR and HW areas, take a swim in Costa del Sol (this is particularly relaxing I found). :) If everyone put the brakes on trying to beat each other to 70 and the final battle of the storyline/SB 'endgame' then this would not happen.

Give it a week, things would gradually sort themselves out as the congestion thins out and the rush finishes.