Free DLC Giveaway Event (Amazon)

Bought a game card and had to contact customer support for the promotional codes.

http://i975.photobucket.com/albums/a...psmnzljsj4.png

Quote:

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Originally Posted by Slirith

I feel well, it'd get me perma banned if I said it.

Contacted live chat. Did they give me code after confirming? NOPE! Just "Thank you for confirming. I have filled a form for you and our team will get back to you with the code."

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Was it a digital non refundable item or was it something that needed to be shipped?

My conversation:


I bought a digital item and was supposed to get a redemtion code with the item I purchased, but have not received a redemption code for the FFXIV promotion.

06:36 AM PDT Anusha(Amazon): Hello, my name is Anusha. I'm here to help you today.
06:37 AM PDT Michael : Good morning!
06:37 AM PDT Anusha: Good morning!
I'm sorry to hear this from you.
Could you please help me with the order iD?
06:37 AM PDT Michael : ORDER # XXXXXX
06:38 AM PDT Anusha: Thank you for the details.
06:38 AM PDT Michael : You're welcome.
06:38 AM PDT Anusha: Just to confirm are you referring to promotional code?
06:38 AM PDT Michael : Yes, that is what I'm trying to get.
06:38 AM PDT Anusha: Okay. Thank you for the confirmation.
Allow me a moment while I can check for the promotional code for you.
06:39 AM PDT Michael : Thank you!
06:39 AM PDT Anusha: You're welcome.
06:41 AM PDT Anusha: Thank you for your time.
Here is your promotional code of the product XXXXXXX
06:41 AM PDT Michael : No problem and thank you very much!
06:41 AM PDT Anusha: You're welcome. Is there anything else I can help you with today?
06:41 AM PDT Michael : That was my only question.
06:41 AM PDT Anusha: I’m glad I could resolve this for you. Have a great day.

Quote:

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Originally Posted by Stitches1974

JP got the maid/bulter outfits again.

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NA didnt? Welp.. okay thats understandable then.

Quote:

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Originally Posted by Reykr

I was wondering about this, We are able to order off amazon.com, and we are technically NA I'm trying to find information that actually states Canadians can't get it.

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We are. I have ordered off the American version a few times with no issues. If you're just looking for time card and want to avoid any potentially higher shipping charges, this should work: https://www.amazon.com/Final-Fantasy.../dp/B00O15486W

Quote:

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Originally Posted by Nikorayu

My bad for typing "7-11". A bit tired and didn't realise it might be a bit confusing, but I've removed that from my post now. But as Stitches1974 clarified, JP gets the maid/butler and the other things again.

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No worries. Well at least we get the eastern attire and <3 the cloud mount <3

Quote:

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Originally Posted by Stitches1974

Was it a digital non refundable item or was it something that needed to be shipped?

My conversation:

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It was a $20 PSN digital.
https://www.amazon.com/gp/product/B0...e?ie=UTF8&th=1

Quote:

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Originally Posted by Slirith

It was a $20 PSN digital.
https://www.amazon.com/gp/product/B0...e?ie=UTF8&th=1

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I would try another rep and point them to my post/ chat log. Feel free to use it.

The codes for the promo don't go out immediately, it takes about a day or two for those to arrive. The EA codes for the Stormblood preorder took about 2 days to arrive.

Lot of impatient people, "I waited 5 minutes where my code!" but people can thank all the other people that abused the last campaign by pre-ordering something getting their code and then cancelling.

Quote:

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Originally Posted by Lexia

Lot of impatient people, "I waited 5 minutes where my code!" but people can thank all the other people that abused the last campaign by pre-ordering something getting their code and then cancelling.

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I bought a digital non refundable item. You can't return it. No reason why the code shouldn't have come with it.