''''U''nabel to obtain EU/NA Character data

Did anyone have success just hitting exit and then start again to refresh the list once they fixed it and it's up, or do you have to shut the client down? Got in my head I have to do that.

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Originally Posted by Phaylis

It would be nice if a moderator would pop in on one of these threads and just acknowledged we reported the issue and its being investigated rather than letting threads like this grow.

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Communication? With the customers? Oh no no no...

Same problem here. Can't connect to Shiva server :(

Same issue here!!

Quote:

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Originally Posted by Phaylis

It would be nice if a moderator would pop in on one of these threads and just acknowledged we reported the issue and its being investigated rather than letting threads like this grow.

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Yes it would, because people would know if the problem is with their client or with the server, whether there's something players can do to try to get in etc.

People at SE don't seem to realize that any kind of info, even a "we don't have a clue what's going on lol" one, is better than nothing. Because now I don't know if it's me or them or maybe the solution is something really simple on my side.

in this base

OK all chill out a minute just spoke to an SE rep and apparently there is a maint going on atm and should be fixed soon, so they said xD

:( I am getting this too

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Originally Posted by Doolio

I love how there's no official answer on ANYTHING, never ever:)

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haha, "Our customers aren't able to access the game they are paying a monthly sub for? Oh well, too bad."

And i thought things are going on the right direction after the first few weeks of server problems, WTH is going on now?