Request for information: ISPs and P2P throttling

Quote:

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Originally Posted by Leela

Just a question, if the issue is caused by ISPs why did we all get this issue suddenly and only with ffxiv and not all ppl having this issue but yet having the same isp?
Also why is the issue gone when using a vpn, does not seem logical to me.

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^That... It's not a problem with the ISPs.

also didn't SE release a help page about downloading the patcher initially that had this exact line in it:

"*Your internet provider may prevent transmission through P2P functions.
*The P2P function is only used to transmit update data.
　It is not used for any other transmission."
(http://support.eu.square-enix.com/fa...ojb0gknpg2u8h7)

Feel very strongly that this isn't our ISPs or else my friends who are playing on exact same providers with exact same service plans would be having the same issues. It hasn't been happening since the beginning (like almost everyone has stated). It has only starting since around the beginning of September for the most part. Please convey some sort of plan to us or at least a more thorough acknowledgment. Oh and so I can give you the useless information that won't help solve the problem so as to follow this threads request:

Currently: Mediatti Broadband Communications
Location: Japan, Okinawa
Occurence: Always since around 1730 September 2 (JST)
Reference #: I did not bring it up with them because it is not an issue with them when several of my friends are using their service and aren't having a problem (wired or wireless).

Also...
Info for when I am back in the US because I am probably going to be having same issue:

US Service: Cox Communications
Location: Nebraska USA

i'm speaking on behalf my whole country as we have this problem with most of our games except a few games that took action and did something about it
as we always get categorized as part of the EU Region i find it ironic that i get the worst latency in this game from the EU servers while NA is lower and JP is ever lower thus most of my country players are considering to move to JP servers
when you guys launch the server transfer service our due to game mechanics we can't get out of bosses Red areas in time causing us to wipe our parties and cause bad experience for the whole community of players we play with
and it's already too much frustrating for us imagine doing a boss 30+ time but you cant kill it even when you get out of the marked area you still get hit and trust me i developed some instant reflections to RUN OUT ASAP and i still get hit :(
we had this problem even in another games like *cough* WoW , LoL , ..etc *cough* but the issues were addressed and our latency went down to 120 from 300+ meanwhile we are getting in the EU servers (380+) and NA servers (290+) while we get around 200 in JP servers clearly japan is our best choice if this doesn't get fixed but we will still have the same problems never the less i hope i explained where we stand as as someone who REALLY wants to enjoy the game as Mr.Yoshida and his deveopment team wants their game to be played and enjoyed and also give us a fair chance to go for those breaking records maybe who know but i want a fair chance :) then i might give it a shot lol again thx for the great game and for the support and thanks for LISTENING TO US and CARING about your players i hope you guys always keep this level of communication with your players !!

Name of ISP: Etisalat ( we call them shitsalat here :P )
Country of Residence: UAE ( United Arab Emirates ) aka some people call us Dubai which is a city in our country xD
When does the problem occur: ALWAYS 24/7
Reference number from your ISP, if you raised this matter with them: it's useless these guys are stupid and they always respond with the "We are sorry to inform you there is no problem on our side please contact the game support to further help you"

- Name of ISP - Verison Fios
- Country of Residence _ - USA
- When does the problem occur (always, only during specific times?) - Started last night around 10pm est

- Charter Communications
- US (Louisiana)
- The problem only occurs from 7 P.M to 7 A.M. (CST) (Usually starts at 7:30)
- Reference number from your ISP, if you raised this matter with them

After about 7:30 I start getting kicked off and lagging constatly. Almost unplayable.

Hello, decided to post even though I know that my isp doesn't throttle p2p 100%, but maybe something changed or well...might be easier to fix.

- air2bite srl (http://www.air2bite.net/site/)
- Italy
- Always, though it has varying degrees of noticeability.
- I didn't make a ticket for an issue yet, because I know personally most of the staff there, and I'm sure that my p2p access is fully functional, that's the main reasons I have this line...

- Name of ISP :
Vidéotron ( http://www.videotron.com/ )

- Country of Residence :
Canada - Québec

- When does the problem occur (always, only during specific times?) :
always

- Server
Leviathan NA

- Shentel, https://www.shentel.com/
- United States
- Always

Issue started after the Sept. 4th patch. Had no issues during beta or Early Access.

As of 9/1/13 I have been experiencing this 90000 connection lost issue. My client would freeze roughly 5-10s and boot me off back to the Start Menu.
My ISP is: Verizon Fios
Location: Florida,USA
Connection Speed: 60 Down 30 Up
Modem: MI424WR-GEN3I

-RCN
-USA Eastern Pennsylvania
-About every 2 min. Lasting up to 10 seconds. Ever since I joined beta in phase 3. Got worse since phase 4.
-Behemoth any zone.

When it happens in an instanced dungeon, there is a chance I will come out of sync with the group. And not be able to target party members. I can temporarily fix if I force a DC and re log in.

Quote:

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Originally Posted by Leela

Just a question, if the issue is caused by ISPs why did we all get this issue suddenly and only with ffxiv and not all ppl having this issue but yet having the same isp?
Also why is the issue gone when using a vpn, does not seem logical to me.

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I am using a VPN router and I have this issue.

Also I pinged the Canadian data center for about a minute. One time it came back with "Destination net unreachable."