This is what happens when you create troll freindly TOS system!
Why is the game dying?
No content? No really; their TONS and TONS of side content. FF14 prioritized minority end game part-time elitist rewards for raiders/ultimate players. Meanwhile the majority of the MMO players grinding get joke rewards. + TOS anti-community pro troll system has silenced the community with highly censorship speech. Trolls going around just talking with no real power do not ruin the game for anyone. Trolls in charge of WHO gets to talk and play because of the TOS and report system DESTROY the community in the game.
#1. FF14 priorities are minority part-time raid players that come back for raids/ultimate then leave. The raid and ultimate mounts/glams/weapons like heads and heels above better than the causal content.
#2. FF14 just does not care about their majority long term mmo players who CONSTANTLY play the game for longer term rewards. NOT related to ultimate's or raids.
#3. The TOS is anti-community system of censorship that let a minority of troll players control who gets to talk and play in the community. Anyone who has been a victim of the TOS troll system knows this. Anyone who has not been a victim of this will "quote" some repeated SE line until they become a victim of troll reporters. Trolls just troll talking do NOT run a MMO community. Trolls CONTROLLING who gets to talk based upon a auto-suspension TOS report system with HIGH censorship of speech RUINS a community.