The lotto winner.... number ZERO? Are you serious???

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Originally Posted by Esoterik14

I thought I had legit lost and accepted the refund of my deposit. So I suppose that's going to disqualify me now if they re-examine the database and re-run the lottery for the plot I bid on. RIP.

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Oh no!

I'd like to say for anyone else here, PLEASE don't accept the refund until things are fixed. There's quite a long refund period to accept it, so please be patient and keep your money in there.

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Originally Posted by Esoterik14

I thought I had legit lost and accepted the refund of my deposit. So I suppose that's going to disqualify me now if they re-examine the database and re-run the lottery for the plot I bid on. RIP.

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I accepted my refund because it showed that number 1 had won. Didn't know some bug shenanigans were happening until I came here. They'll probably only consider those who still haven't accepted the refund and opted out. Oh well. Getting a house in this game just isn't in my cards so I've accepted it.

https://forum.square-enix.com/ffxiv/...49#post5903449

https://i.imgur.com/QjeVz2q.jpg



About the problem that occurs in the lottery sale of the housing (4/17)

Currently, in the lottery sale of housings, when checking the signboard after the result announcement period, the following message is displayed and there are multiple reports that there are no winners.
・ Even though there were applicants, "There were no lottery participants." Is displayed.
・ "The winning number is 0. You have lost." Is displayed, and it is displayed as if there are no winners.
We are urgently checking the applications on the database and proceeding with the investigation and response. We apologize for the inconvenience and thank you for your patience.

We apologize for any inconvenience caused to our customers.

well that is NOT fair that people went ahead and took their refund. If they give someone else the plot because of the bug and people didn't know and got their money back how would that be fair. You be making more people angry

https://na.finalfantasyxiv.com/lodes...8c13200da81594

(english)

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Originally Posted by Velvet_Lunarfang

well that is NOT fair that people went ahead and took their refund. If they give someone else the plot because of the bug and people didn't know and got their money back how would that be fair. You be making more people angry

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I want to be pissed about it but I had some alcohol so I feel like the pain is numb. :p It's just a game. I'll be content with my apartment.

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Originally Posted by Jax-chan

The most sensible explanation is that it's a silly programming error where they included the default "0 ticket" in the lottery by accident (which would be the winner if no one entered) so instead of there only being one entrant, there were actually 2: Ticket 0 and Ticket 1, so the actual chance of winning was 50%.

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Well if that is the case Mr 'Zero' still won my FC house with a 12.5% chance. We had 7 bids lol.

I don't think this is how it works at all tbh. If you go to 'view the results' it says that nobody bid even though we can still see 7 bids on the placard. Clearly the system thinks that nobody bids so it just doesn't know what to do other than display that 0 won. How the F that happened is anyone's guess.

I would say for those that got a bugged plot to refund everyone and have it start over again. If you someone wins it based on a bug technicality not only is it unfair for those didn't know but then you be taking the community and making them angry at you and not trusting you anymore

Honestly even for the house that had an actual winner (say number 3 out of 10 applicant), the way it happened is not fair.
I mean grats to the winner, he should keep it obviously, but the odds were 1/11 and not 1/10.
So the "no winner" issue and "number 0 winner" are the worst case, but nothing is actually okay with any plot..

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Originally Posted by Avindr

Well if that is the case Mr 'Zero' still won my FC house with a 12.5% chance. We had 7 bids lol.

I don't think this is how it works at all tbh. If you go to 'view the results' it says that nobody bid even though we can still see 7 bids on the placard. Clearly the system thinks that nobody bids so it just doesn't know what to do other than display that 0 won. How the F that happened is anyone's guess.

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This is due to the follow up I think; obviously if no one lots, the lottery still happens, but it pulls number "0", and that means "no one bid", since you can't bid until the next lotting period, this was probably implemented to make sure houses unlotted can't be bid on during the cooldown period.

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Originally Posted by Avindr

Well if that is the case Mr 'Zero' still won my FC house with a 12.5% chance. We had 7 bids lol.

I don't think this is how it works at all tbh. If you go to 'view the results' it says that nobody bid even though we can still see 7 bids on the placard. Clearly the system thinks that nobody bids so it just doesn't know what to do other than display that 0 won. How the F that happened is anyone's guess.

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No, it makes sense because if Ticket 0 is the default (which is how arrays work in programming: elements start at 0, not 1) then it would be be selected if no one entered the lottery and be set to return the message that "There are 0 participants". If Ticket 0 was selected out of all the entries (in your case, 8 because it's Ticket 0 + 7 other tickets) then the program is *technically* working as intended if that ticket is pulled because it was only supposed to be available for lots that had no player entries.

Ticket 0 should never have been included in the lottery.

EDIT: Basically what Minifie said.

So it's been confirmed it's a bug. Now I'm wondering if I should collect the refund or leave it "hanging" so maybe the hotfix will just absorb the money and assign the plot correctly. I'd hate to wait for another 4 days for the next results.

Currently, in the lottery sale of housings, when checking the signboard after the result announcement period, the following message is displayed and there are multiple reports that there are no winners.

・ Even though there were applicants, "There were no lottery participants." Is displayed.
・ "The winning number is 0. You have lost." Is displayed, and it is displayed as if there are no winners.

We are proceeding with the investigation and response while confirming the application on the database as soon as possible. We apologize for the inconvenience and thank you for your patience.

We apologize for any inconvenience caused to our customers.

Thats the quote for the Japanese tweet for the record

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Originally Posted by Jax-chan

No, it makes sense because if Ticket 0 is the default (which is how arrays work in programming: elements start at 0, not 1) then it would be be selected by if no one entered the lottery and be set to return the message that "There are 0 participants". If Ticket 0 was selected out of all the entries (in your case, 8 because it's Ticket 0 + 7 other tickets) then the program is working as intended because it was only supposed to be available for lots that had no player entries.

Ticket 0 should never have been included in the lottery.

EDIT: Minifie's explanation is probably better.

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THIS makes the most sense honestly.

Ticket 0 is just Array 0 that returns a default nobody entered, but the rand function picked 0-4 instead of 1-4 for 4 entries, and picked 0. It simply needs to be rerolled.....however if you took a refund you may be screwed.

I've left mine in for the same reason

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Originally Posted by Ahtrael

So it's been confirmed it's a bug. Now I'm wondering if I should collect the refund or leave it "hanging" so maybe the hotfix will just absorb the money and assign the plot correctly. I'd hate to wait for another 4 days for the next results.

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Don't claim refunds that will probably remove you from any potential incoming fix. I suspect they'll have a hotfix real soon.

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Originally Posted by LaylaTsarra

Don't claim refunds that will probably remove you from any potential incoming fix. I suspect they'll have a hotfix real soon.

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This is the worst part about this whole thing...people screwed themselves and didn't even realize it.

I accepted the refund as I was concerned if I refused it would only give me 50% back.

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Originally Posted by Amileah

This is the worst part about this whole thing...people screwed themselves and didn't even realize it.

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And then there are the people who apparently can't even get their refund because the 0 roll/0 participants message has made the lottery think the other tickets don't exist.

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Originally Posted by Amileah

This is the worst part about this whole thing...people screwed themselves and didn't even realize it.

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And the majority would and are choosing to keep their money, as I did with the lost bid to 0. They have the capability to take funds from accounts. If they want it, they can come and claim it. Just give me my plot.

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Originally Posted by Cailae

Unless you're one of the people that lost out on a house and now have to face more competition. Then it's infinitely less fair to you.

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I didn't win my plot, and I still think a rollback would be the worse course of action.

If I was to guess what is happening, I'm assuming that they are doing an RNG roll between 0 and the number of entries. But instead of rounding up to the next whole number, they are just rounding to the nearest whole number which is why 0 can come out as a result. I am by no means an expert on these things (and I am sure someone will dunk on my code (it is likely wrong)), but something like this would have helped:

function getResult(numOfEntries){
let result;

result = Math.ceil(Math.random(0) * numOfEntries.length);
if(result == 0){
result = 1;
}
return result;
}

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Originally Posted by Greyhawk

And the majority would and are choosing to keep their money, as I did with the lost bid to 0. They have the capability to take funds from accounts. If they want it, they can come and claim it. Just give me my plot.

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If they do some type of reroll, I hope theres just an NPC or even the board that is like "You took the deposit back, you can have the plot if you return it!"
Would be the most convenient solution, but if they cant code a lotto, I doubt they can code that

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Originally Posted by LaylaTsarra

Don't claim refunds that will probably remove you from any potential incoming fix. I suspect they'll have a hotfix real soon.

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I was so angry I didn't want my refund back. I want a house so I have been checking the forums before I make any moves. I guess my madness helped me out in the end and forum checking before moves is smart :)

May you have better luck in the future!:cool:

WTF

Damn, was not expecting to check the plot after waking up where only I had bid and be told that I had lost the lottery to 0. I hope there's some rollback but I don't see how that can be doable as others seem to have managed to get their fc houses just fine? Just genuinely disappointing how they keep messing housing up.

Laheebread was a bit angry he got removed from Prae. His final revenge was housing.

https://i.gyazo.com/4c7520f60b9a1b3a...3fbbe88759.jpg

People are now saying that if you were affected by the bug, you shouldn't claim your refund because it might take you out of the lottery? RIP me twice over, then...

Winning number is zero for all 9 of our free company people who entered the same plot. Number generator is obviously broken and I hope you can fix this issue because we planned on moving to the new location TODAY.

Simple fix really…. Fix the number generator so that if 1 single bid goes in it changes the number start point from 0 to 1.

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Originally Posted by DaddyHrothgar

People are now saying that if you were affected by the bug, you shouldn't claim your refund because it might take you out of the lottery? RIP me twice over, then...

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I claimed my refund because I didn't understand at first that it was a bug... countless players did the same. They caused the bug, they have to fix it for everyone, not just the ones who were informed enough to not claim refund. Crossing data isn't that hard, it just takes time. I'm willing to wait enough if I'm 100% sure I'll have my due (only bidder on a plot, I should have won, period).

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Originally Posted by Shibi

If this is an off-by-one bug then the winners didn't win.

If you had entries 1, 2, 3, 4, 5, 6, 7, 8
The winning tickets were drawn from 0, 1, 2, 3, 4, 5, 6, 7

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Nice try, but wrong. The developer forgot to clamp the lower bound. The upper bound is correct so the winning ticket was drawn from 0-8 instead of 1-8 like it should have.

Honestly the only way I see them responding to this is to re-open bidding on the winner 0 houses and open up more wards in general. They can't take houses away from people who won, even if the RNG roll was off/skewed, and I don't think they'll just hand plots over to people -- even if they were the only bidders on a plot. It's not ideal, but the entire situation is just so unbelievably effed right now that they are going to have to piss at least some people off no matter what they do.

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Originally Posted by Skivvy

I didn't win my plot, and I still think a rollback would be the worse course of action.

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That's cool. My FC lost the only unbid-on large, which means we probably forever lost our shot at a large. Seems unfair to us.

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Originally Posted by Neva_Eilhart

I claimed my refund because I didn't understand at first that it was a bug... countless players did the same. They caused the bug, they have to fix it for everyone, not just the ones who were informed enough to not claim refund. Crossing data isn't that hard, it just takes time. I'm willing to wait enough if I'm 100% sure I'll have my due (only bidder on a plot, I should have won, period).

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I will always be cynical when it comes to SE, even more so right after this Hrothgar Hair debacle. I'm going to assume they will take the laziest, quickest path to fixing this, which I assume would still screw a lot of people over.

Primal / Lamia /

Only Sadness

https://hosting.photobucket.com/imag...=175&crop=fill

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Originally Posted by DaddyHrothgar

People are now saying that if you were affected by the bug, you shouldn't claim your refund because it might take you out of the lottery? RIP me twice over, then...

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I'm like 85% sure they will reroll those plots, there was never any indication that taking the refund was bad unless you visited a forum or social media.


So maybe there's hope.

I lost the lotto, and to add insult to injury I can't enter a new lotto? What kind of ass backwards bullshit is this SE. FU SE.... seriously. FU!

Support shows they are aware and it does suggest it is not intentinal I suppose in the text just being hopeful but it seems they are working to resolve it which means the Zero was not intended?

Small indie company strike again

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Originally Posted by Misty78

I lost the lotto, and to add insult to injury I can't enter a new lotto? What kind of ass backwards bullshit is this SE. FU SE.... seriously. FU!

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New lotto hasn't Started. Look at the little graphic they posted Lotting period --> Claim Period ---> New lotting period. Need to know if all new lots are claimed and all people have moved. You Don't need to check twice for empties. Just once when lotting opens.

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Originally Posted by RichaertBlack

Support shows they are aware and it does suggest it is not intentinal I suppose in the text just being hopeful but it seems they are working to resolve it which means the Zero was not intended?

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Why would anyone think it was intentional. Clearly it is an oversite or lack of skill. But intentional, and what else are they going to say.