Unbearable server lag since yesterday

Update on my end, Today is lag free.

I play on the playstation so I can't say if that is a factor, but after 5 days of consistent lag, today was smooth sailing

Quote:

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Originally Posted by eaudaemon

Update on my end, Today is lag free.

I play on the playstation so I can't say if that is a factor, but after 5 days of consistent lag, today was smooth sailing

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For whatever reason it’s been the same for me. Last night it was so bad I gave $3 to the vpn mudfish just to have some fun, tonight it’s been flawless. Primal/Ultros and I’m in Northern California and using Comcast so it’s definitely going through that ntt server. Here’s hoping it holds...

Im from Brazil, always played on Hyperion with no issues at all, since yesterday the game is unplayable at night, know some people with the same issue.
This definitelly is a problem with SE servers.

I'm in San Diego County and I have Cox. Your tracert looks a lot like mine, only the 8th hop is pretty consistently a problem for me. I'm happy for those who didn't have problems last night, but I was on during the day and was rubberbanding or worse until 5 or 6pm when I gave up.

Well, I tried. I spent an hour on the phone with Comcast customer support and they kept insisting that all of us just need to replace our modems. I also had multiple back-and-forth emails with SquareEnix support, and their answer is that it's being caused by antivirus software.

I guess real customer support is dead and we're all just going to have to find a workaround to this issue on our own. Good luck everyone.

Well I know one thing. I bet I won't see the nightly lag at the same time tonight.

FWIW, Onikae, I turned off McAffee, closed all my browsers and discord. Literally, nothing running except FFXIV. I uninstalled CurseForge. None of that had any effect on my game. Still laggy and tracert still shows it's an NTT issue. I have Cox and haven't called because its not their issue. It's SE and their provider.

Quote:

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Originally Posted by _Babble_

FWIW, Onikae, I turned off McAffee, closed all my browsers and discord. Literally, nothing running except FFXIV. I uninstalled CurseForge. None of that had any effect on my game. Still laggy and tracert still shows it's an NTT issue. I have Cox and haven't called because its not their issue. It's SE and their provider.

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Yes it's NTT, but more specifically, it's the interconnect or routing rules between NTT and other ISPs. My parents live down the road from me and they are Verizon Fios customers. I have a VPN server set up in their basement and when I VPN my traffic to it, the lag problem immediately goes away. I only experience it when I'm connecting directly from the Comcast network. It's not affecting everyone on every ISP.

New patch day, same lag smell. Working fine until about half an hour ago, as per the norm. Started to see the signs while in a dungeon. Me and the people started to warp around some, skill animations would go off, but the next Combo Action skill would not light up, like the first one never really landed, per the server. Fun times!

For me, this issue has been going on for almost two weeks. Every night, between 5-6pm Central until well into the evening (mostly on Tuesdays - reset days) the lag is so bad I can't maintain a connection to this game. Just like everyone else, I have tried multiple VPNs, clearing the dns cache, restarting the computer, resetting the router/modem, and contacting my local ISP.

The issue was so bad today I had to cancel our scheduled savage prog night because two people (me and our OT) are affected by this outage. I cannot tell you how frustrating it is to not be able to run group content in a game that was designed for group content.

The VPNs I attempted to use are:
mudfish
ExitLag
Cloudflare
Hotspot Shield

Of those four, ExitLag was the only one that made any different at all, but it still did not solve my problem. In the span of 10-20 minutes, I experienced 4-5 disconnects.

The tracert results match exactly what other people have been experiencing. I do not use Comcast or AT&T. I am on an independent service provider in my local community. I have provided two attempts. The tests below were completed WITHOUT having any VPN services running.

Quote:

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Tracing route to neolobby02.ffxiv.com [204.2.229.9]
over a maximum of 30 hops:

1 8 ms 7 ms * (REMOVED FOR PRIVACY)
2 8 ms 7 ms 8 ms (REMOVED FOR PRIVACY)
3 10 ms 13 ms 13 ms (REMOVED FOR PRIVACY)
4 11 ms 10 ms 11 ms (REMOVED FOR PRIVACY)
5 21 ms 23 ms 21 ms cr2.nsvtn.ip.att.net [12.123.129.74]
6 * 22 ms 22 ms attga22crs.ip.att.net [12.122.2.41]
7 * 21 ms 22 ms attga402igs.ip.att.net [12.122.117.121]
8 15 ms 20 ms 17 ms 192.205.36.158
9 17 ms 19 ms 17 ms ae-16.r22.atlnga05.us.bb.gin.ntt.net [129.250.5.57]
10 31 ms 38 ms 38 ms ae-4.r25.dllstx09.us.bb.gin.ntt.net [129.250.4.116]
11 72 ms * 82 ms ae-2.r25.snjsca04.us.bb.gin.ntt.net [129.250.4.154]
12 75 ms 74 ms 74 ms ae-5.r24.snjsca04.us.bb.gin.ntt.net [129.250.3.146]
13 73 ms 76 ms 74 ms ae-4.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.57]
14 73 ms 74 ms 73 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [192.80.16.2]
15 73 ms 73 ms 76 ms 204.2.229.234
16 75 ms 75 ms 74 ms 204.2.229.9

Trace complete.

==============================================

Tracing route to neolobby02.ffxiv.com [204.2.229.9]
over a maximum of 30 hops:

(first four hops removed for privacy)
5 22 ms 23 ms 22 ms cr2.nsvtn.ip.att.net [12.123.129.74]
6 18 ms 23 ms 23 ms attga22crs.ip.att.net [12.122.2.41]
7 21 ms 24 ms 21 ms attga402igs.ip.att.net [12.122.117.121]
8 17 ms 15 ms 15 ms 192.205.36.158
9 18 ms 19 ms 18 ms ae-16.r22.atlnga05.us.bb.gin.ntt.net [129.250.5.57]
10 31 ms 33 ms 29 ms ae-4.r25.dllstx09.us.bb.gin.ntt.net [129.250.4.116]
11 * * * Request timed out.
12 73 ms 73 ms 79 ms ae-5.r24.snjsca04.us.bb.gin.ntt.net [129.250.3.146]
13 73 ms 73 ms 73 ms ae-4.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.57]
14 73 ms 78 ms 73 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [192.80.16.2]
15 74 ms 75 ms 74 ms 204.2.229.234
16 75 ms 74 ms 75 ms 204.2.229.9

Trace complete.

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Pinging neolobby02.ffxiv.com also shows these results:

Quote:

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Reply from 204.2.229.9: bytes=32 time=74ms TTL=51
Reply from 204.2.229.9: bytes=32 time=75ms TTL=51
Reply from 204.2.229.9: bytes=32 time=74ms TTL=51
Reply from 204.2.229.9: bytes=32 time=75ms TTL=51
Reply from 204.2.229.9: bytes=32 time=74ms TTL=51
Request timed out.
Reply from 204.2.229.9: bytes=32 time=75ms TTL=51
Reply from 204.2.229.9: bytes=32 time=75ms TTL=51
Request timed out.

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This issue is not with my ISP. I am able to browse the web, watch youtube, and play other games without problems. This -only- happens when I play FFXIV. It would be nice to know what SE is doing to work with NTT and correct this issue.

Dropping in to say I'm oddly not having any lag today. Suffered problems all last week before servers went down. Today's been totally fine without needing any software. No idea what's going on but I hope a fix comes out for the rest of everyone else.

no more queue and lag since intra world transport closed !

Seems the lag is gone today ( for now ) and didn't have any problems now when i did a trace.

Quote:

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Originally Posted by White_Wolf_X

Seems the lag is gone today ( for now ) and didn't have any problems now when i did a trace.

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either SE slapped a bandaid on it (in which case this might happen again to comcast users in another year or so? Or maybe even next patch. Seems like that's what happened last time, a few years back) or NTT fixed things on their end (in which case... I dunno when or if the problem *would* occur again.)

I'm reporting that I didn't have any problems last night. I was debating doing the new raid, but didn't want to have to ditch if the lag/rubber banding became too bad. So I did a few Chocobo races (it had been REALLY bad in there), and was lag-free.
So I did the new raid and didn't have any lag problems whatsoever.

I can't blame my ten deaths on lag.

Quote:

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Originally Posted by TattersailNightwish

I'm reporting that I didn't have any problems last night. I was debating doing the new raid, but didn't want to have to ditch if the lag/rubber banding became too bad. So I did a few Chocobo races (it had been REALLY bad in there), and was lag-free.
So I did the new raid and didn't have any lag problems whatsoever.

I can't blame my ten deaths on lag.

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Rip af

/10char

This issue still isn't resolved for me. The same nodes are still experiencing problems.

Quote:

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5 21 ms 22 ms 23 ms cr2.nsvtn.ip.att.net [12.123.129.74]
6 24 ms 22 ms 23 ms attga22crs.ip.att.net [12.122.2.41]
7 16 ms 22 ms 22 ms attga402igs.ip.att.net [12.122.117.121]
8 17 ms 15 ms * 192.205.36.158
9 18 ms 16 ms 17 ms ae-16.r22.atlnga05.us.bb.gin.ntt.net [129.250.5.57]
10 34 ms 32 ms 29 ms ae-4.r25.dllstx09.us.bb.gin.ntt.net [129.250.4.116]
11 68 ms 70 ms 70 ms ae-2.r25.snjsca04.us.bb.gin.ntt.net [129.250.4.154]
12 * * * Request timed out.
13 76 ms 72 ms 73 ms ae-4.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.57]
14 74 ms 73 ms 73 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [192.80.16.2]
15 77 ms 73 ms 78 ms 204.2.229.234
16 85 ms 74 ms 71 ms 204.2.229.9

Trace complete.

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Quote:

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Reply from 204.2.229.9: bytes=32 time=74ms TTL=51
Reply from 204.2.229.9: bytes=32 time=72ms TTL=51
Reply from 204.2.229.9: bytes=32 time=76ms TTL=51
Reply from 204.2.229.9: bytes=32 time=72ms TTL=51
Reply from 204.2.229.9: bytes=32 time=75ms TTL=51
Reply from 204.2.229.9: bytes=32 time=72ms TTL=51
Reply from 204.2.229.9: bytes=32 time=75ms TTL=51
Request timed out.
Request timed out.
Reply from 204.2.229.9: bytes=32 time=73ms TTL=51
Reply from 204.2.229.9: bytes=32 time=74ms TTL=51
Reply from 204.2.229.9: bytes=32 time=72ms TTL=51
Reply from 204.2.229.9: bytes=32 time=82ms TTL=51
Reply from 204.2.229.9: bytes=32 time=75ms TTL=51

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I've been having this issue for the last 2 years, also on comcast. I live in cali used to get ~12ms ping to coeurl lobby where my character is but now my avg is 18-24ms.

Problems seem to only start after patch days and can last from 2 days all the way to 2 months later. I tracert most of the time and its always the Comcast node right before NTT that seems to be the issue. There have been a few times where the first NTT node was the problem but the internet issues were also more widespread that day affecting more than Comcast and isp's that are using Comcast lines.

I've tried different VPN's and pretty much every sensible route leads through a comcast clusters before you hit NTT from where I live. Comcast has a monopoly on the lines in my area and I have a feeling no matter what I do my traffic will always route through that problem node cluster to reach SE servers.

I'm starting to think NTT refused to pay comcast shakedown money and thats why we are cursed with constant packet issues.

Quote:

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Originally Posted by jonTron_Is_The_Bird

I'm starting to think NTT refused to pay comcast shakedown money and thats why we are cursed with constant packet issues.

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This sounds like a joke but US ISPs are so crummy that it's entirely possible and that's a huge sign lol.

Just recently started to get network issue, the weirdest thing is it's only during instances.
Dungeon, Raid24 etc i start getting a lot of packet loss,lag with people skipping around, world hang, input delay or just input ignored.
Meanwhile open world, busy hub etc 0 issue, people walk fine and all, SSS dummy 0 input issue

I am having awful lag since the patch. Actions are not going off, macros don't work, people are hopping all over my screen. I can't raid like this. I am on PS5. What is going on? It has been like this for 7 days

Recently, I am getting a lot of lag (NPC and other players freeze and suddenly can't do any action) and, most importantly, constant disconnects with 90006 Error on Phoenix since patch day, which has prevented me from playing since then. I'm not able to do much in-game, which means I'm paying my sub for no reason. Sadly, I won't be renewing my sub in the current state of the game.

I've submitted a ticket to the support but they weren't able to fix the problem. Now I am not blaming specifically Square or my ISP (Orange in France) as I don't know which one is faulty. But it would be nice to at least know that it's being worked on somehow. Because, as of now, I've tried everything I could on my end to try to fix the problem...

I've been playing since 2013 and this is the first time that it has become so unplayable for so long. The last major problem that I remember was the Mudra lag, until they fixed it. But that took a very long time. Hopefully this won't take as long...

Also getting Error 90006, but weirdly enough I was fine for a week after the patch, but when Tuesday hit I got very laggy while doing the 24man Nier raid. Also when interacting with objects in the overworld I'd occasionally R0 and sometimes eventually get booted to title screen.

Location: Scotland, UK.
ISP: TalkTalk Fibre.

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