Post questions or problems regarding Early Access and Preorder Codes here

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Originally Posted by Qua3yer

Hi all, I've got a problem... I registered 2 accounts before and I played the open beta with an account... Today I registered the early access code with the other account that I've never used... I don't want to re-cap 2 classes and I want to play with the account that I used in open beta, there's a way to register that code on the correct account?

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Sadly, no. You won't have access to your other service account until the game goes live. When you log in and click "Start" it will ask what service account to use.

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Originally Posted by rsparrowk

You just have to enter your pre-order code from what ever site you got it from, from there it will give you the 20 digit pre-order code...From there you can apply it to your already existing account. I know its a lot of work for all this but that is how its done. Then you should be good to go.

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I've already registered my early access code, but on the wrong account

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Originally Posted by Qua3yer

I've already registered my early access code, but on the wrong account

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Try this out, hopefully it'll work for you:

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Originally Posted by Aydem

If you accidentally registered your Early Access Code to the wrong Service Account or Square Enix ID. What can I do?

If you accidentally registered your FINAL FANTASY XIV: A REALM REBORN Early Access Code to the incorrect Service Account or Square Enix ID, we will be able to offer a one-time assistance after you verify your account.
Please take the following steps on the link to contact the SQUARE ENIX Support Center and receive assistance.

http://support.na.square-enix.com/fa...68218&ret=main

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Originally Posted by Envision

Try this out, hopefully it'll work for you:

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It says the page doesn't exist

Hello,

I pre-ordered the game on my account, I purchased it from Europe and got a European version. When I try to input the pre-order code it says "This code can only be applied to the region of the account" My account region I used for the beta and everything else, used to purchase the account as well, is registered in "The Americas" what I want to know is if I use this code on a brand new account, that is registered in EU will I still have the game and the pre-order bonuses and stuff like that or is there a way to change my region. Thank you ahead of time.

I've recieved an early access 20 digit code that doesn't match my region. I ordered my copy from amazon(US) and registered on the 20th, during the region confusion. My 20 digit code gives me a "wrong region" code, and i have no idea how to tell what region my game is.

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Originally Posted by Qua3yer

It says the page doesn't exist

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Try it again, sorry the link was cropped but it should be good now.

When do we recieve actual game codes like Collector edition code etc, as i bought from the SE EU store and ive got my preorder code and registered it but i have not had any mention about my CE code or items.

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Originally Posted by Envision

Try it again, sorry the link was cropped but it should be good now.

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Done, ty Envision =)

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Originally Posted by Esyld_Ryder

When do we recieve actual game codes like Collector edition code etc, as i bought from the SE EU store and ive got my preorder code and registered it but i have not had any mention about my CE code or items.

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The pre-order bonus items "Cait Sith Doll Minion" and "Mog Cap" as well as the Collector's Edition bonus items "Helm of Light," "Coeurl Mount," "Behemoth Barding," and "Baby Behemoth Minion" will be delivered via the Moogle Letter when you log in after the game officially launches.

Please be aware that the bonus items will not be delivered during phase 4 of the Beta Test or during the Early Access period.

Source: http://support.na.square-enix.com/fa...la=1&kid=68239