Do Something SE

Asking support for sub refund
Should we be all filing in tech complaints and asking for refunds for playtime? Cause nothing else is having this issue for me but ffxiv.

I'm done with this game until they fix this.

Deep Dungeon DDOS prevention failed spectacularly. It doesn't matter when the queue is in the thousands.

Truly pathetic.

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Originally Posted by CelesteWhite

I litterally cannot play for a full hour without getting disconnected with 90k6 error.

This is RIDICULOUS, we pay a monthly sub for this damn game!

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If your getting that then your probably actually experiencing a tech issue thats not SE - the DCs that seem to happen seem to hit massive amounts at once.

Server disconnects are happening every 9 hours or less. It is making a game that we pay for unplayable.

If my guess is right - next one will hit at 10 pm EST

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Originally Posted by Icedbuns

Deep Dungeon DDOS prevention failed spectacularly. It doesn't matter when the queue is in the thousands.

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I'm sorry, that really sucks. They should've given a much more generous grace period and seriously re-examined how they treat mass swaths of users disconnecting at once. Whatever cybersecurity measures they've taken are clearly not working, so they may as well start focusing on mitigating in-game losses.

Look, NTT contract, penny pinching, hardware failure conspiracy, angry RMT vengeance plot, whatever, I don't care. We need better communication. The same copy-paste on the lodestone is no longer cutting it.

I'm so over it at this point.

I can't play some nights

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Originally Posted by PvpRaiden

Asking support for sub refund
Should we be all filing in tech complaints and asking for refunds for playtime? Cause nothing else is having this issue for me but ffxiv.

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I asked and they told me they wouldnt refund as it was a problem on my end and gave me steps to change my security settings.

Do something, you won't