I'm growing anxious and scared because of error inputting EW code

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Originally Posted by Yakattak

Mine was finally fixed. I hope yours is fixed soon.

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Glad to hear that.
Amen I hope mine is fixed soon.

Still no luck for me..

I've been following this thread since last Thursday since I was in the same boat. I got my case escalated last Thursday and every time I contact them they said nothing but your case is being reviewed. I decided to try again tonight (after 24hrs since last attempt) using an old MacBook(I brought the steam version) and somehow the system worked. Maybe you guys can try something like this?

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Originally Posted by CangLing

I've been following this thread since last Thursday since I was in the same boat. I got my case escalated last Thursday and every time I contact them they said nothing but your case is being reviewed. I decided to try again tonight (after 24hrs since last attempt) using an old MacBook(I brought the steam version) and somehow the system worked. Maybe you guys can try something like this?

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I've tried with a different computer already, and it's no good, unfortunately. Asked my husband to give it a shot too, and also no good.

EDIT: Scratch that, I just tried it again, and it worked! Maybe they fixed something in the system! Yay.

I am hoping in the next 24 hours mine is also fixed too.

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the European Support Center.

This thread will be moved to ‘Separate Support Required.”


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