Quote:
while Final Fantasy XIV is an MMORPG, there are a huge variety of people who play it. Some enjoy battles and raids; others spend hours posing their characters for the perfect screenshot. Some just enjoy sitting around chatting with their friends. Because Final Fantasy XIV is a story-driven game, there may be some players who want to immerse themselves further and take their time working through content, but that becomes difficult when you’re working on other people’s schedules. I want to break the preconceived notion that you have to party up to experience the story simply because this is an MMORPG. Even if every single player utilized the Trust system, hypothetically speaking, that still wouldn’t be detrimental to Final Fantasy XIV because players are still sharing an online environment and participating in the social aspects that come with it regardless.
As the interview says, a lot of people don't care about their skill and just want to play for the story. They want to play an MMO for the out-of-dungeon social elements, not the in-dungeon social elements.