this is out of control

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Originally Posted by MiniTofu

Um pre-release early access. This is not official release until June 20. So we are tester and a few that get to start a bit and play around.

Why so upset?

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Yea seen this comeing ,the whole point of early acess is essentually a stress test,and server load balanceing im pretty much knew this was going to happen anyways.

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Originally Posted by MiniTofu

You know, I work in a big IT system business part of the entire Eastern North America system. Analyze, Solution, Test and etc. It isn't easy as band-aide everything. As developer / system view, you are all just clueless and sorry to say. Bunch of whiners. Problem can happens, world is not perfect. This is why a lot of tech and it ignores needy, whiner, complainer.

Another word, the worst customers that aren't making things easier instead just full blowing up forums and pour oil into fires. Quit and uninstall games, good. Better for everyone, we don't need these people.

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Dont need SE apologists either. Its their problem to fix and we as paying customers have a right to be upset and angry at the total lack of response, customer feedback, and simple foresight that would have prevented this. Say all you want but this is solely SE's fault and no amount of "But Im in the business its not their fault this stuff is haaaard!" will change that.

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Originally Posted by MiniTofu

You know, I work in a big IT system business part of the entire Eastern North America system. Analyze, Solution, Test and etc. It isn't easy as band-aide everything. As developer / system view, you are all just clueless and sorry to say. Bunch of whiners. Problem can happens, world is not perfect. This is why a lot of tech and it ignores needy, whiner, complainer.

Another word, the worst customers that aren't making things easier instead just full blowing up forums and pour oil into fires. Quit and uninstall games, good. Better for everyone, we don't need these people.

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O.o huh?!!!!!!

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Originally Posted by UlarianDarkmoon

Dont need SE apologists either. Its their problem to fix and we as paying customers have a right to be upset and angry at the total lack of response

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While I don't condone the lack of communication, the amount of people that think SE is sitting back with their thumbs up their asses rather than actively working on the problem is astounding. This is the game launch, they aren't going to suddenly stop caring about their product that they are trying to sell.

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Originally Posted by MiniTofu

Early Access is meant to stop PR review the game because it is not actually launched till June 20.

MMORPG website, PCGamer, Kotaku, VG247, Polygon, Destrunoid, Massively Overpowered websites are awaiting for official launch review. By then the game should be smooth as much as possible.

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Early Access was a bonus for pre-ordering the game. It's like any other pre-order bonus in any other game. Some are physical in nature (e.g., you get a bookmarker, a pin, a plushie, etc.), while most are digital in nature.

In this case, this is a DLC for pre-ordering. This isn't WoW, where there were beta testing available for players to stress test the servers before launch. And since you don't seem to understand how MMO works, this isn't a brand new game. This is just merely an expansion, and as such, SE should've seen this coming from a mile away. If you want to know about their track record, in the past week alone, their reputation has tanked due to major problems with a mobile game (some of you may have heard) called SINoALICE (シノアリスー), which is directed by Yoko Taro (Nier:Automata), and they've probably had a total of maybe 30 hours of uptime over a whole week period in which the servers were crashing, congested and eventually taken down in at least 5 emergency maintenance.

Whoever is in charge of server operations and their network at Squeenix should be fired.

Want to seen an epic pic? See this:
http://orig09.deviantart.net/8a9f/f/...an-dbcyb5p.png

This shows how disgusting it was to make msq, I had to leave the game after expending 3 hours trying to enter in it. You get what you paid for, I guess. Everytime a friend of mine ask how the game is doing, I send this picture.

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Originally Posted by Ronivan

No actually he have all the right to complain as much as he wants. He is a customer, he paid for the service. SE have people paid to get the servers prepared for this kind of player amount, have people paid to fix issues and whatever you experience such major problem, it's ok in the first 2 or 3 hours, but really, 18 hours left no feedback on the issue? In no moment, in nowhere there was saying in the Pre Purchase that we would experience several server problems in any moment in the pre release, am I correct? So if you have low standards on how you expect a service you paid to get, don't blame others who have.

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Lol im not the one sitting here whining about not accessing content. This literally happens to every MMORPG paid and F2P. To sit there and judge the rest of the game based on being locked out due to congestion is asinine in and of itself. You have the right to complain just as i have the right to call you a entitled brat.

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Originally Posted by Shirosama

Lol im not the one sitting here whining about not accessing content. This literally happens to every MMORPG paid and F2P. To sit there and judge the rest of the game based on being locked out due to congestion is asinine in and of itself. You have the right to complain just as i have the right to call you a entitled brat.

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Um, do you know something called "The customer is always right"?!!!!

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Originally Posted by gtavaddict

Um, do you know something called "The customer is always right"?!!!!

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You do know theres something called the customer isnt always right and is a a* hole right?

I mean problems happens. But what is frustrating is that they are giving us the: wait and try again later treatment when there is obviously not enough instance servers for a normal flow of people to go through the main story quest. They aren't saying that they ll fix it and they are leaving it as is.