Originally Posted by
Grekumah
Greetings, everyone,
We would like to apologize for the delay in sending out codes to users that purchased the English Fan Festival Tokyo premium stream.
We are working with the company that handled the stream to get the codes to users that are still waiting. As first announced on the Lodestone, codes are being delivered in batches, but we understand the delay has been too long and we sincerely apologize about this.
We appreciate your patience as we work to resolve the situation.