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It took 3 DF parties for me to find a group that could easily down Steps of Faith. The first two groups failed because everyone wanted to do the fight as they've done everything else in the game - rush in and attack everything. No one wanted to take responsibility for any of the roles. Due to everyone just wanting to blindly attack, we lost.
The last group did something to make the fight a one-shot. We talked to each other. We divided up the roles. Everyone did exactly what they said they'd do at the start of the battle. Two DPS on cannons. One person to take care of the kill shot on the tower.
While I wanted to rage quit the first two times, since I'm basically a casual player who never went further than turn 4 and has only successfully beat Garuda ex (no other ex battles), I'm of the opinion that this fight is fine how it is. If I could do it, anyone can, if they're willing to actually listen and assume some responsibility.
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I just did the trail for the first time with 7 other newcomers, we failed the first time, but we after taking 10 minutes to discuss what we should do, we figured out a tactic and applied it. None of us went online to read, we just did a trail and error and it worked. It was easy and most of us had only ilvl110-120.
I think as always the issue is, people are not patient enough and dont want to work toghter as a team.