Request for information: ISPs and P2P throttling

Quote:

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Originally Posted by Whofah

I was hoping the network maintenance on the NA data centers would help, which it did, but not by much. The frequency of the rubber banding has cut down, but not enough for it to matter much for end game instances. If I can't move out of wipe mechanics in time, it significantly drops chances of success. Exceedingly dissuades any further progress x.x

Is there any kind of update about this?

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I suppose I'd be selfish to say I expected more progress on this issue by now. However, the recent network maintenance helped a lot here. Don't get me wrong, it still shows the spikes clear as day, but at least I can log in to do more simple tasks (though it's really annoying with the spikes).

Hoping for an update soon, I'd like to continue playing the game.

Quote:

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Originally Posted by Whofah

I was hoping the network maintenance on the NA data centers would help, which it did, but not by much. The frequency of the rubber banding has cut down, but not enough for it to matter much for end game instances. If I can't move out of wipe mechanics in time, it significantly drops chances of success. Exceedingly dissuades any further progress x.x

Is there any kind of update about this?

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Im still receiving the 3-5 seconds lag and speeding up (rubber banding) as well. I REALLY hoped that network maintenance would fix it. But the problem still persists.

Once again, my isp Verizon Fios in new york.

Verizon Fios
Boston, ma
Trouble started after 2.1. Not sure what to do at this point.

Verizon FiOS
Southern California
Same with me in that this only started -after- 2.1 patch. Was smooth as ever for me before except for maybe the super rare lag spike during loaded server times.
Before: Maybe a small half second lag spike when server was at capacity once in a 3 hour session.
Now: .5 to 4 second lag spikes (freeze then warp to real time positions) as frequently as every minute during peak times. Plays fine when server population is low late at night.

we need take this matter to them on Twitter. Because here WE WILL never Get answer from them Ever Ever and never. we no on page 169 . and if you open Topic about problem they will ask you to post it here. Than Booooom no answer or help

done already

Quote:

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Originally Posted by darkdevil

we need take this matter to them on Twitter. Because here WE WILL never Get answer from them Ever Ever and never. we no on page 169 . and if you open Topic about problem they will ask you to post it here. Than Booooom no answer or help

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They simply don't care. Pretty pathetic to be honest.

Quote:

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Originally Posted by Glydien

They simply don't care. Pretty pathetic to be honest.

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Wow. I quit playing for almost 2 months and still no resolution for these issues. I came back to check the forum to see if Square Enix wanted my money yet.. guess not! See you guys in another few months!

Britain Virgin media.
between 6pm-12am
very problematic since update

Verizon Fios
USA (Texas/Central)
Since 2.1 - All day, worsens around 3pm-midnight. (Primetime?)

- Cox Communications of Oklahoma
- United States of America: Oklahoma
- Weekends, most of the day, and during peak hours 4 PM CST- 9 PM CST

- Verizon FiOS
- United States
- Specifically during instances since the 2.1 update
- No reference number from the IP to provide

Riviane btw do you also get stupid 90k always when you go to Mor Dohna ??

This is getting a bit out of hand, the 3~5 second lag spikes became more frequent today during my dungeon runs and made the game nearly unplayable (scratch that, it's unplayable for me).

Same thing as before, I have no lag issues with any other game. Running at an average of 60/40 speeds.

FIOS
Tampa, FL
Lag spikes occur mostly all day (From what I can tell, I don't stay on all day to test lag spikes), but more frequently during the day.

Fix this crud.

-Verizon FIOS
-USA ( Brooklyn, NY)
-Its present at all times. In small populated areas, it appears normal and then you might suddenly see people surge forward at the same time. Gets more apparent when in crowded areas, example: Mor Dhona. At its worst during instances, 2-5 second pauses regardless if fighting trash mob or boss.

This has never happened before even during the Beta test for me. Started right after 2.1 patch. This needs emergency fix. Had a DF party that gave up on a Haukke Manor Hard because the lag demotivated us from continuing.

Company: TWC Business Class
State: NC- USA

Been happening since I purchased the game, but since beginning of December, its become unplayable. THIS NEEDS TO BE FIXED NOW.

Anyone who is using Time Warner Cable, You are requested to contact Tier 3 support tech Dave scustomer@roadrunner.com

Located in LA

Please send your trace route reports.

I have no clue wtf is going on here. I've never seen this.

Again, not my problem. Cat 6 in the house (Best in slot). SB6141 Modem (Best in slot yo) r6300 Router / dd-wrt (again best in slot). Paying for 10/1 Getting 16.25/1.30 all day everyday.

Brand new cable was run from the street to the modem.

Code:

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Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\System32>tracert 199.91.189.25

Tracing route to 199.91.189.25 over a maximum of 30 hops

  1    5 ms    <1 ms    <1 ms  R6300|DD-WRT [192.168.1.1]
  2    *    1956 ms  2068 ms  cpe-75-85-32-1.socal.res.rr.com [75.85.32.1]
  3  2477 ms  1799 ms  1777 ms  tge7-2.covncafi01h.socal.rr.com [76.166.2.193]
  4  2101 ms  2158 ms  2233 ms  tge0-9-0-8.ontrcacp01r.socal.rr.com [72.129.6.16
0]
  5    *    2083 ms  2230 ms  agg21.lsancarc01r.socal.rr.com [72.129.5.0]
  6    *    1997 ms  2195 ms  107.14.19.32
  7  1877 ms  1825 ms  2056 ms  107.14.19.138
  8  1886 ms  2038 ms  2101 ms  66.109.9.122
  9  2711 ms  1596 ms  1480 ms  vlan60.csw1.LosAngeles1.Level3.net [4.69.144.62]

 10  2619 ms  2783 ms  1323 ms  ae-62-62.ebr2.LosAngeles1.Level3.net [4.69.137.1
7]
 11    97 ms    98 ms    92 ms  ae-3-3.ebr3.Dallas1.Level3.net [4.69.132.78]
 12  1519 ms  757 ms  718 ms  ae-73-73.csw2.Dallas1.Level3.net [4.69.151.145]

 13  832 ms  815 ms  848 ms  ae-71-71.ebr1.Dallas1.Level3.net [4.69.151.138]

 14  879 ms  941 ms  1038 ms  ae-14-14.ebr2.Chicago2.Level3.net [4.69.151.117]

 15  1553 ms  1918 ms  2427 ms  ae-1-100.ebr1.Chicago2.Level3.net [4.69.132.113]

 16  2559 ms  1204 ms  173 ms  ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
 17  749 ms  1159 ms  1713 ms  ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

 18  2790 ms  2610 ms  2199 ms  ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
 19  2444 ms  2667 ms  2785 ms  192.34.76.10
 20  2500 ms  2784 ms  2565 ms  199.91.189.242
 21  2472 ms  2559 ms  2688 ms  199.91.189.25

Trace complete.

C:\Windows\System32>wtf is going on???
'wtf' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\System32>tracert 199.91.189.25

Tracing route to 199.91.189.25 over a maximum of 30 hops

  1    2 ms    <1 ms    <1 ms  R6300|DD-WRT [192.168.1.1]
  2    *    2657 ms  2717 ms  cpe-75-85-32-1.socal.res.rr.com [75.85.32.1]
  3  2137 ms  1881 ms  1764 ms  tge7-2.covncafi01h.socal.rr.com [76.166.2.193]
  4  2200 ms  2586 ms  2686 ms  tge0-9-0-8.ontrcacp01r.socal.rr.com [72.129.6.16
0]
  5  2262 ms  2130 ms  2246 ms  agg21.lsancarc01r.socal.rr.com [72.129.5.0]
  6  2305 ms  2548 ms  2670 ms  107.14.19.32
  7  1292 ms  1598 ms  2225 ms  107.14.19.138
  8  2388 ms  1710 ms  2032 ms  66.109.9.122
  9  2614 ms  2803 ms  2823 ms  vlan60.csw1.LosAngeles1.Level3.net [4.69.144.62]

 10  2106 ms  1667 ms  1743 ms  ae-62-62.ebr2.LosAngeles1.Level3.net [4.69.137.1
7]
 11  2383 ms    *    2389 ms  ae-3-3.ebr3.Dallas1.Level3.net [4.69.132.78]
 12  1294 ms  1590 ms  2224 ms  ae-73-73.csw2.Dallas1.Level3.net [4.69.151.145]

 13  2453 ms  2588 ms  2686 ms  ae-71-71.ebr1.Dallas1.Level3.net [4.69.151.138]

 14  2902 ms  2161 ms  1560 ms  ae-14-14.ebr2.Chicago2.Level3.net [4.69.151.117]

 15  1143 ms  1560 ms  2342 ms  ae-1-100.ebr1.Chicago2.Level3.net [4.69.132.113]

 16  2708 ms  2798 ms  2116 ms  ae-6-6.ebr1.Chicago1.Level3.net [4.69.140.189]
 17  1345 ms  2038 ms  2402 ms  ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]

 18  2636 ms  2714 ms    *    ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.
74]
 19  1892 ms  1788 ms  2104 ms  192.34.76.10
 20  2500 ms  1979 ms  2055 ms  199.91.189.242
 21  2483 ms  2731 ms    *    199.91.189.25
 22  2701 ms  2738 ms  2152 ms  199.91.189.25

Trace complete.

C:\Windows\System32>

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- SFR
- France
- Everyday from 8pm to [...]

-Verizon Fios
-Philadelphia, USA
-Always, game feels like it's in slow motion. This started happening since Friday. I had no problems in the months before...Now whenever I run or walk it feels like I have 'heavy' on me and whenever I cast a spell it takes effect before I finish casting it...it's really bad, plz help. :(

Quote:

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Originally Posted by Aethingie

- Name of ISP
Air-Pipe
- Country of Residence
Idaho, USA
- When does the problem occur (always, only during specific times?)
Constant 24/7
- Reference number from your ISP, if you raised this matter with them
No reference #. They just walked me through the basics of what it could be and could not identify the problem.

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Thank you for looking into this. The game has become unplayable for my wife and I.

Name of ISP
Anvia
Country of Residence
Finland
When does the problem occur (always, only during specific times?)
Always.

Mistel Farlithe (Ultros)

ISP: Verizon FiOS
Location: New York City, NY, USA
Time of occurrence: Always in instances, intermittently in world.

- Name of ISP
Verizon FiOS
- Country of Residence
New York, United States
- When does the problem occur (always, only during specific times?)
Always since the 2.1 patch. A tad worse during prime-ish time (5pm - 12am)
- Reference number from your ISP, if you raised this matter with them
None raised yet.

-Verizon Fios
-Pittsburgh PA, USA
-During Dungeon Runs. Especially Titan EM, and Coil ...

- Name of ISP
Comcast
- Country of Residence
East Coast Florida, United States
- When does the problem occur (always, only during specific times?)
It has been constant since 12/31/2013
- Reference number from your ISP, if you raised this matter with them
None but I have run the following troubleshooting.

Before December 21st I had no problems playing at all, I went away on vacation, and played during my vacation, but from a different part of the country.

When I returned home, I booted it up, and started having 2-5+ second lag times on combines, mining, and combat, near constantly, with occasional larger spikes.

Thinking it was my stuff I did the following troubleshooting:

I have run ping tests and speed tests, and determined my ISP is running fine for all other applications, downloads and streaming.

My last test was to put it on another Gaming PC to eliminate hardware, it did the same thing.

I will attempt to connect with Hotspot shield tonight and see if that fixes any throttling.

I am halfway through my "free month" I was considering subscribing but if I have to deal with this I probably won't.

- Name of ISP
Vodafone
- Country of Residence
Germany
- When does the problem occur (always, only during specific times?)
It's not always, though it started since 2.1 and it's only affecting certain times for around 20minutes. Usually around 5pm UTC+1.

I have to say it really gets annoying lately but it got really apparent after 2.1

- Name of ISP
Verizon FiOS
- Country of Residence
New Jersey, United States
- When does the problem occur (always, only during specific times?)
It has been intermittent issues ever since 2.1 patch. Randomly happens in all aspects of the game.
- Reference number from your ISP, if you raised this matter with them
No reference number needed. Reset my box, router, reaquired ip address, was dynamically changed by Verizon and the problem persists.

I picked up a ping route program and it is slightly better if I hop across the country and back to the SE Data Center but it now causes 90K errors when doing this.

I did a traceroute prior to patch and had 3 hops before hitting SE Data centers, after patch 2.1 I am now getting 15 or more hops.

- Name of ISP
Verizon FiOS
- Country of Residence
New York, United States
- When does the problem occur (always, only during specific times?)
Always since the 2.1 patch.
- Reference number from your ISP, if you raised this matter with them
None raised yet.

Virgin Media
UK
All the time, every 20 mins

ISP: Verizon FIOS

Location: Long Beach, CA.

When: Since 12-24-13 I have been getting bad lag, rubber banding etc. I play on PS3, and had no issues with the game at all prior to that period.

With the update that hit tonight, nothing has changed, in fact I fear it may have worsened.
I hope this issue can be resolved, I love playing the game, but I fear I'm holding my group back from progressing t5.

ISP: PLDT
Location: Laguna, Philippines
When: Seems to occur at random times and may last from a few minutes to several hours

Help needed! Same with the above player, I have been getting bad lag post 2.1.

ISP: PLDT
Location: Philippines
When: Started happening after the FATE Hotfix Patch. Occurs 11pm to 4pm, and 7 to 12mn GMT +8 (Japan is +9)

I know of a lot of people who are having the exact same issue who happen to have the same ISP, I tried calling the ISP but the one who took the call only guided me into stuff that might have been the problem and couldn't find anything.

Verizon- 50mbps.
Eastern PA.
Always, even more so after 2.1.

Time Warner Cable
US - Southern Tier NY
Always

ISP: Verizon FiOS 50/25
Location: Los Angeles, California, USA
When: Always since around Christmas Day, and gets worse during peak hours (~3pm to midnight PST)

In-game lag spikes every several seconds. End-game contents almost unplayable.

Allied Telesis
Tokyo JP
1830-0000 JST

ISP: Verizon FiOS 50/25
Location: Dallas, TX USA
When: Consistently since 2.1 Patch

Frequent In-game lag spikes

ISP: Verizon FiOS
Location: Tampa, FL
When: Always, since 26 December, and gets worse during peak hours (~3pm to midnight PST). Before Christmas, I had no lag whatsoever; afterwards, it is almost constant.

Every 30 seconds or so, in-game lag spikes causing the screen to freeze for 1-3 seconds and then fast-forward to catch up. AoE/boss effect indicators not showing up on screen at all before the effect hits (this is especially amusing/infuriating with Twintania's Fireballs and Conflagrations, and Titan Extreme's everything). End-game content mostly unplayable.

ISP: Verizon Fios 50/25
Location: Riverside, California USA
When: Every 30 seconds or so, in-game lag spikes causing the screen to freeze for 1-3 seconds and then fast-forward to catch up. AoE/boss effect indicators showing up too late for me to react on screen before the effect hits. This just started about a week or so ago. End-game content mostly unplayable.

ISP: Cox Communications
Location: San Diego, CA USA
When: Occurs during crafting, gathering, doing end game events(Coil, Ultima EX, Primals EX, or crowded areas)

This issue has started AFTER the Patch 2.1 I did not have this issue previously and my husband and I and our roommate all play FFXIV together at the same time in our house and prior to 2.1 did NOT have this issue. I have spoken to them I upgraded my modem to docsis 3 dual band and upgraded my internet service as well with hopes to solve this but the problem still persists, which leads me to believe it is not an ISP issue here is my speed test. http://www.speedtest.net/my-result/3208852657