They have forsaken us. the spammers will win

I totally understand that it's more or less a new MMO, and they are swamped trying to put out fires. I'm one of the first to jump to their defense in most cases. Problem is, when you send 8-10 reports in a day, and 8 hours later every one is still shouting, it's clear they are too busy to even read the complaints. If that's the case, at least assign a couple of GMs to warping town to town server to server issuing suspensions. They could eliminate hundreds of these people in a single day without needing the resources they would to sift through 10s of thousands of complaints.

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Originally Posted by lordjoosie

Problem is, when you send 8-10 reports in a day, and 8 hours later every one is still shouting, it's clear they are too busy to even read the complaints..

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Well I guess. That is the problem that I was trying to state. They need both people in game do things, and people to manage the reports. They are still dealing with a backlog. This is not to defend them. They should have had such a team from day one. They messed up. But they do have an overall team now, and they are working on the problem. So, it isn't that they aren't reading complaints, it is that they haven't gotten to yours yet because of how many there are, and people keep adding more. So yeah, I am all for suggesting ideas for them to improve the process, but the assumption that they aren't doing anything (or enough) or that there is another "easier" solution is a bit naive. Even if they have the people, they need a process, and for the process they need the infrastructure. And if the infrastructure for GM to warp around for example doesn't exist, that has to be put in place too. Technical issues, Process Issues, and Resource Issues. It is never just one thing, or one solution.

Mind you I am all for people giving constructive ideas for how a system might be implemented to solve this problem long term. I think they will listen to ideas that will work. Just don't think they aren't doing anything (or working on the things you think they should be) because you personally haven't seen it.

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Originally Posted by Gerkargeo

There was one guy gil spamming in Old Gridania last night on a constant loop to the point you couldn't read any incoming chat because it was gone in 1 secs. I at least warned people in the surrounding zones to blacklist Sett Dda before entering Old Grindania.

You only need 1 GM with a specific task of suspending accounts that sell gil or offer leveling. This GM can teleport to any city with their endless gil or custom account set to teleport for free. They would sit in each city for 5 min suspending accounts, then teleport to another big city or small town doing the same thing, waiting 5 min and issuing suspensions. In a 10 hr day, you can really discourage some of these spammers if you do it for 3-4 days straight, some may give up if you catch them when they first start. A 2 man (or woman) team working 10 hrs shifts can get this done with a nice long weekend of leveling their GM account.

You know what SE, let me have the unlimited teleporting and the power to suspend, not ban, accounts that spam. I'd be willing to do that for you for at least 1 day.

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I offered my services to do this for free! These spammers are horribly out of control and the blacklist is quickly filling.

Gil spammers have declared war and SE is going to have hire more help to deal with this or something. A system that will block chat access altogether if posts reach a certain amount per minute would really cripple the spamming bots. No legitimate player would do something like spam 25-50 messages a minute. It would only hurt the RMTs. Funny thought, this forum has a strict post limit, but RMTs can post all they want in-game. Made me chuckle a bit.