GM's and Their Questionable Habits...

I agree that the GMs didn't behave inappropriately, but I'm very sorry this happened to your girlfriend. I know how angry I would be if I went for an achievement and it glitched out. Luckily, you were able to fix the problem yourselves before the final save!

And hats off to your GF for choosing to be a nurse! I know plenty of nursing students, and my mother is a nurse, so I know how hard they have to work (most students at my university have to have a near perfect GPA to get into the program).

FFXIV GMs are trophy GMs. They don't exist for any good reason. Also, your post could have been made in like one paragraph. Thanks for the blog, though.

Quote:

Originally Posted by fusional

i think people still grossly overestimate just how much staff SE has had working on the 1.0 client over the last year.

stop comparing it to XI. that game had ~250-350k subs last i checked, while this one is probably around 40-50k and is a dead client. it's been a dead client since yoshi took over. they're remaking the game, and putting most of their resources toward that. you don't/didn't have to play this version, which they acknowledged was broken. why would they put many resources into it when they made it clear they know it's bad and its days are numbered?

and i think people also underestimate just how many stupid, inane, ultimately pointless calls GMs have to sift through. when you basically have a barebones crew trying to do that + work on keeping players entertained during their world-ending event, and they don't even have enough GMs to keep mobs coming on all servers at once...

get real, man. give the guys a break.

if the service is still lacking in 2.0, yeah, solid argument and it should be improved upon if they expect to make customers happy. but right now? come on.

Aww it's cute that we can't complain about shitty service. I mean lets face it if your internet goes down for a week are you saying "Awww those guys have it so hard. having to fix a whole grid or do you phone them and tell them to fix it, your paying for it even when its down(or crappy)

Yes I didn't -have- to pay but I wanted to and they were still charging me almost $40 a month so I think I deserve at the least GM's who can respond to me when it's needed. I glitched out on a quest on the last server day and called a gm. they never did come help me. i remain stuck in a room untill I was timed out and couldn't finish the quest. The GM letter I got hours later only told me to go to SE and email them my issue. lol needless to say I didn't finish that quest. I wasn't too upset but maybe a little salty. However I do feel I had a right to be a little salty.

Second off, ive been paying for these two services for 8 years. Anti XI to XIV aside, I think Ive gathered enough intel to know when it's unfair or justifiable.

Quote:
and i think people also underestimate just how many stupid, inane, ultimately pointless calls GMs have to sift through. when you basically have a barebones crew trying to do that + work on keeping players entertained during their world-ending event, and they don't even have enough GMs to keep mobs coming on all servers at once...

Third. Damn every other buisness in the world has to do this for it's own reasons and I never have to wait nearly as long as I have had to for SE. Imo, this is invalid. In XIV I have -never- had a gm call go through. just a note to go wait and call them.

Also, this isn't just -GM's- Gm's in XIV are like useless frustrating helpful tips that don't even do that right. I think this has to do with Square Enix customer service in a whole.

Though I wanted to reply to this I would also like to add I am -happy- with SE both xi or xiv or I wouldn't pay for them. however I do have a right to complain when my cheeseburger doesn't come back with no burger patty.