Dear Customer,
Thank you for contacting the Square Enix Support Centre.
We are so sorry to hear that you are experiencing these technical difficulties after patch 2.16 went live.
We are currently looking into reports of these problems, and we hope to have them resolved as soon as possible.
We can only apologize for your inconvenience at this point in time, and thank you for your feedback - which will be immediately passed on to the relevant department.
Kind regards,
The Square Enix Support Centre team
