Have you guys gotten your final registration code for Shadowbringers?

Just to follow up for those who say SE does not send an email, there is hope. They are acknowledging the delays at least.

Quote:

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Dear Customer,

Thank you for shopping at the Square Enix Store.

We are pleased to inform you that your FINAL FANTASY XIV: Shadowbringers registration code has been added to your account!

Log into your Square Enix Store account and visit "Your Orders." Locate your Shadowbringers order and click on “UNLOCK THE ACTIVATION KEY” to obtain your registration code to redeem on the Mog Station. Instructions on redeeming can be found here.

We apologize for the delay and hope you enjoy your adventures in the First!

Thank you,
- Square Enix Store team

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Yeah I got my letter yesterday and unlocked my code and half they did take responsibility for the lateness of it

everyone should have it by now. was delivered sometime in the last few hours

So I received an e-mail and went to the SE store to get the activation key. Thing is, I get as far as the 'Unlock the Activation Key' button, and when I click on it, it just redirects me to a SE store page that's pretty much blank with no code.

Considering no one else has mentioned this problem, I'm assuming it's a problem on my end preventing the code from being displayed. Is it a Google Chrome browser thing?

EDIT: Managed to get it to work by finding my old order confirmation e-mail from back in February and accessing the order from there. Interesting that the page layout was different.

I have received my ShB code which gave me the mount, minion and gunbreaker glamour weapon.

I received the key code but then it needs me to log in to the members site to get it...only for some reason it says my saved information is wrong and the password reset option loops back around to the other regular store...where I can log in fine. So....What now? This seems like an awful lot of hassle for something I paid for and already registered ones for early access.

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Originally Posted by BroodingFicus

I received the key code but then it needs me to log in to the members site to get it...only for some reason it says my saved information is wrong and the password reset option loops back around to the other regular store...where I can log in fine. So....What now? This seems like an awful lot of hassle for something I paid for and already registered ones for early access.

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Remember, you are dealing with 2 different entities that have no desire to interact. Scalefast runs the store in NA, because SE does not want to be burdened with foreign transactions, and has a free hand in how it is handled. SE runs everything else game wise. As long as you have the current setup there will be no improvement.

What does the activation look like for physical CE ? Unboxed the CE package but I couldn't find anything that remotely look like an activation key. Seems my activation key is missing :(

Has anyone had difficulties registering the activation key? When trying to activate the key I get the "This code is invalid" error message....

I have tried copy and paste, manually entry, cleared browser cache, and different browsers with no prevail. I created a support ticket, but won't hear back till some time Friday due to SE support hours.

Quote:

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Originally Posted by ChezaWolfbane

Has anyone had difficulties registering the activation key? When trying to activate the key I get the "This code is invalid" error message....

I have tried copy and paste, manually entry, cleared browser cache, and different browsers with no prevail. I created a support ticket, but won't hear back till some time Friday due to SE support hours.

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Make sure you are putting in the Expansion code page and not the item page. There is a separate page to register expansions. Lot of people miss it and are entering it in the wrong place.