Request for information: ISPs and P2P throttling

- Comcast
- USA
- All day since last nights maintenance (p.s. makes endgame almost impossible when you get lag spikes every 5-10 seconds)

- Comcast
- USA
- Occurring mainly in dungeons. Happening around 4-6pm PST

Just started today for me:
-AT&T Uverse
-Orange County, CA, USA
-Since 4pm PST today

Been happening for around 2 weeks:
- Comcast
- Denver, CO

-Telekom Slovenije
-Slovenia
-heavy lags start at around 19:00 GMT, lag spikes up to 10 seconds in length.

- Free
- France
- Problem always occurs nights and weekends. Especially in dungeon where it's unplayable.

Orange and Free are really impacted.

- Cox
- United States
- Random times throughout the day and night. Not constant, but happens at least once per day. It has been worse since the recent maintenance

ISP: Ownage 100/100
Residence: Sweden
Occurance: Mostly when in dungeon but it can happen out in openworld aswell, usually get worse around 7-8pm GMT+1

have pinged the datacenter to check my ms but nothing out of the ordinary there. Even when the lagspike was hitting me the pings didnt spike in ms

ISP Comcast
USA
All the time

ISP: Comcast/Xfinity
Country: United States (Maryland)
Times: At night peak hours (EST). Not every night, but it seems to alternate.

Getting lag spikes everytime i start doing dungeons.

Name of ISP: Comcast Xfinity
Country of Residence: United State, Florida
ALWAYS

on Comcast
Live in Oregon

Have had terrible lag for the past 3 days. The game has been unplayable for late game as a result. Have spent most of my night playing other games due to how bad the lag is (I have no issues in any other games. Rift, WoW, League of Legneds, etc).

It would be nice if there were west coast servers. Even without the current issues the best Ping i can get vs this game is about 150-200 fluctuations, where every other game I play I tend to sit around a 40-50 ping because west coast servers are an option. Its really sad to me that Square did not opt for more data centers (especially Europe).

Comcast
United States
Early/Peak hours, sometimes random

1-4 seconds of everything stopping then people super speed updating, caused clearing up to turn 5 to take far too many attempts.

Comcast
Oregon, USA
every time i try to log on since I've moved to a new house

getting error 2002 since moving even though my internet connection here is about 15x faster than at my old place

Country : France
Location : Paris
ISP : Free
When : mostly 19h-23h and sunday

County: USA
Location: MI
ISP: Comcast
When: Been having this since the last Maintenance. Dungeons are impossible as a healer... Lag spikes every 5-10 seconds......

Comcast/Xfinity
Denver, CO, USA
Much like everyone else, ever since this week's maintenance, lag spikes every 5-10 seconds.

ISP: Interzet
RUssia
19:00-23:00 GMT

Name of ISP: Comcast
Country of Residence: NJ, USA
When does the problem occur (always, only during specific times?): usually around 4-8pm ET but can start as early as 2pm and end at 10pm.

Instance dungeons are the worst, but I still get it out in the world.

Name of ISP: Telia ADSL
Country of Residence: Sweden
Have been coming and going over the last few weeks. Last few days it has been all the time, lag spikes up to 10 seconds long and error 90000 crashes.

Quote:

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Originally Posted by echogame

Name of ISP: Comcast
Country of Residence: NJ, USA
When does the problem occur (always, only during specific times?): usually around 4-8pm ET but can start as early as 2pm and end at 10pm.

Instance dungeons are the worst, but I still get it out in the world.

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Washington D.C.
Xfinity

I feel your pain. Even though I DC/lag all the time in game it seems worse in dungeons and I have lvled as a healer. I've had this problem since launch (when I could get on) but it seems to be getting worse. I lag/dc during off peak hours now too. I've followed all the advice I can find and nothing seems to help.

Name of ISP: Telia Fiber City-net
Country of Residence: Sweden
Have been coming and going over the last few weeks. Last few days it has been all the time, lag spikes up to 10 seconds long and error 90000 crashes.

ISP: Comcast
Country: USA (San Francisco area)
Since the Oct 2 all world maintenance, been experiencing continual intermittent freezes in game that sometimes result in 90000 connection lost errors.

ISP: Comcast
http://www.speedtest.net/result/3007858615.png
Country: USA (Northern Bay Area)
Seemingly after every update I have terrible lag spike last 3-5 seconds. about 30% of the time I would say i end up being booted with a 90k error. This is the only game/program the has any sort of lag on my pc.

The game is unplayable with the amount of lag others as well as myself receive. I can't believe that this is solely on providers throttling FFXIV:ARR because they are classified as P2P. The problem is far to widespread over different geographic locations and different providers.

I'm assuming this is what's happening to me. People running in fate grinding groups move forward, stop, move forward, stop all night long.. In dungeons I die to things that I am nowhere near. I don't seem to have it as bad as some, and my speed test generates 20mbps down 2 up. Ping is 45ish. I don't lag anywhere else.
Name of ISP: TWC
Country of Residence: USA
Times: 6-12 (Or later, I sleep at 12) EST

- Comcast

- Boston, MA USA

- Seems to begin around 3pm EST and continues until after midnight (i.e NA prime time). Issue has become significantly worse since the last maintenance. Latency persists in all areas and instances, but is even worse in the high traffic areas such as Quarrymill, Costa del Sol, Camp Dragonhead, etc.

- The game is currently unplayable with these latency issues persisting. As much as I like the game, I will not continue my subscription unless this gets resolved.

ISP: Brighthouse Networks

Location: St. Petersburg, Florida

I experience lag mainly inside of Titan Hard Mode. I have cleared everythign else fine. Up until today though I have noticed it to start effecting me inside of AK. Everyone will look as if standing still and then everything will fast pace catch up. Also, on Titan Hard Mode, I get yelled at a LOT for getting hit by plumes, but cannot help the fact becusae they either show up late on my screen OR I am standing what I thought was outside of the AOE and then still die. This makes it unplayable at this point. Hopefully this does not happen in Coil of Bahamut.

Hey guys, a few of us at Plusnet in the UK have identified that there is defiantly a throttling issue on our side. Running wiresharks we have found that our Ellacoya traffic management system is picking up the connections as Peer-to-Peer usage due to how the launcher operates to download updates ect. We have passed this internally to our network team who are dealing with it.

For others that think this is an issue, you can easily determine if it is incorrect throttling by running a wireshark capture.

If you see the IP of 199.91.189.74 or similar numbers, the priority will show as (Differentiated Services Field: 0x00) which is basically the lowest priority.

Me and a few others have asked our networks team to get this amended again as we had corrected the system for the original V1 release but appears to have returned as the servers will have changed.

If SE can confirm if all IPs from 199.91.189.XXX are from the FFXIV servers (or the static IP range that the servers use) it may help us to contact our ISPs and ask them to re-adjust the traffic management systems.

If you need any more info please let me know.

ISP - Time Warner Cable
Location - NYC, NY USA
Problem occurs all the time but gets particularly noticeable during prime time.
No P2P shaping going on, appears to be related to Cogent Communications.

Did a Wireshark Capture, looked at 199.91.189.xxx data and it does in fact say Differentiated Services Field: 0x00. Guess I need to bug TWC.

SE, please give us the list or range of IPs that need to be flagged as non P2P, or contact ISPs yourselves (since it is in fact your game, and only your game) so we can fix this.

-Comcast /xfinity
-United States, Missouri
-Any time I have been on in the last 3 days

- GVT
- Brazil, (Recife, PE)
- Usualy at night, when the server is full (Behemoth)

- RCN
- USA
- Always
- N/A

- Comcast
- USA
- Always (since last weekend, September 28), but prior to this it was an on and off problem. The lag spikes are so bad (especially for instances) I am rendered unable to do primal battles, instance dungeons, etc.

ISP: Time Warner Cable
Country: US (Los Angeles, Ca)
Occurs almost all the time now.

Time Warner Cable
U.S.A. (West Coast)
5 p.m. - 12 a.m. pst for sure, have not logged on at other times recently

ISP: Time Warner Cable
Location: Pennsylvania, USA
No specific time, as it happens on and off, with the worst of it in instances. Out of all the instances I've been running lately, the single run of CM I did with someone from my FC is the only time I haven't experienced lag/dc's. On average, I can't count how often I lag, but I dc'd usually 5-7 times each time I run a dungeon, and only in this game.

ISP - Time Warner Cable
Location - NY, USA
As others have said, Problem occurs all the time but gets particularly noticeable during prime time.

ISP - Time Warner
Location - Moscow, ID
Happens all the time but a lot worse the last week
ISP Wont acknowledge issue they keep asking me to reset modem.

TPG
Australia
Most of the time. Especially in highly active areas and dungeons. Much worse since the last update.